Liset Garay
Newburgh
Summary
Dynamic administrative professional with a proven track record at Northwell Health, enhancing operational efficiency through process improvements. Skilled in team mentorship and client communication, I excel in problem-solving and organizational skills, ensuring compliance and superior service delivery in high-pressure environments. Proficient in Epic cadence, I drive results and foster collaboration.
Overview
12
12
years of professional experience
Work History
Lead Administrative Support Coordinator
Northwell Health
2023.02 - Current
- Implemented process improvements to reduce turnaround time for administrative tasks.
- Lead daily administrative operations supporting senior leadership and clinical teams within a high-volume healthcare environment.
- Supervise and mentor administrative support staff; manage workload distribution, performance oversight, and training initiatives.
- Ensure compliance with HIPAA, health insurance verification protocols, and internal regulatory standards.
- Implement process improvements that streamline documentation, reporting, and cross-functional communication.
Assistant Manager
Traxx Recovery DBA Alex & Son Towing
2019.09 - 2023.02
- Led daily operations, ensuring efficient workflow and team coordination.
- Mentored staff, fostering skill development and enhancing team performance.
- Implemented process improvements, increasing overall operational efficiency.
- Managed client communications, resolving issues to enhance customer satisfaction.
Assistant Manager
Grand Roosevelt Ballroom
2014.07 - 2019.09
- Coordinated logistics for high-profile events, ensuring seamless execution and adherence to timelines.
- Developed and managed event budgets, optimizing resource allocation for maximum impact.
- Collaborated with vendors and suppliers, fostering strong relationships to secure quality services.
- Led a team of event staff, providing mentorship and guidance to enhance performance and cohesion.
- Executed marketing strategies to promote events, increasing attendance through targeted outreach efforts.
- Evaluated post-event feedback to identify areas for improvement and drive future success initiatives.
- Coordinated logistics for large-scale corporate events, ensuring seamless execution and client satisfaction.
Education
Bachelor of Science - Hospitality And Tourism Management
Pace University
New York, NY2017-05
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Administrative procedures
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Epic cadence proficiency
Languages
Spanish
Native or Bilingual
Timeline
Lead Administrative Support Coordinator
Northwell Health
2023.02 - Current
Assistant Manager
Traxx Recovery DBA Alex & Son Towing
2019.09 - 2023.02
Assistant Manager
Grand Roosevelt Ballroom
2014.07 - 2019.09
Bachelor of Science - Hospitality And Tourism Management
Pace University