Summary
Work History
Education
Skills
Languages
Timeline
Generic

Liseth Chamorro

Baltimore,MD

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient

Crew Team Menber well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Work History

Crew Team Member

McDonald's
03.2024 - Current
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Completed milkshakes and ice cream desserts for customers.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Collaborated with team members to complete orders.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Contributed to the achievement of company targets through consistent delivery of high-quality service.

Customer-service-executive

McDonald's
02.2024 - Current
  • Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
  • Cross-trained and backed up other customer service managers.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Developed and updated databases to handle customer data.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Education

Bachelor of Science - Military Science

Armed Forces University of Ecuador
Quito-Ecuador
08.2015

Skills

  • Creativity and Innovation
  • Guest service
  • Concise time management
  • Managing Orders and Deliveries
  • Initiative-taking
  • Quality Control Checks
  • Attention to Detail
  • Payment Transactions
  • Team Leadership
  • Supply Restocking
  • Safe Food Handling
  • Food handling

Languages

español
Native or Bilingual
ingles
Professional Working

Timeline

Crew Team Member

McDonald's
03.2024 - Current

Customer-service-executive

McDonald's
02.2024 - Current

Bachelor of Science - Military Science

Armed Forces University of Ecuador
Liseth Chamorro