Lisette Hernandez
San Angelo
Summary
Seeking an entry-level position to begin my career in a high-level professional environment. To secure employment with a reputable company, where I can utilize my skills and business studies background to the maximum.
Experienced with tenant management, lease negotiations, and property marketing. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing multiple properties and maintaining high occupancy rates.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Cameron Place Apartments
03.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Customer Service Representative
Home Depot
08.2021 - Current
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Keeping records of customer interactions, transactions, comments, and complaints
- Providing feedback on the efficiency of the customer service process
Customer Service Representative
Food king
06.2017 - 01.2019
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Balances cash drawer by counting cash at beginning and end of work shift
- Maintains checkout operations by following policies and procedures and reporting needed changes
Education
Bachelor Of Science (B.S.) - Kinesiology
Angelo State University
San Angelo, TX05.2025
High School Diploma -
Lake view high school
San angelo, Tx05.2018
Skills
- Computer skills
- Communication
- Empathy
- Effective Listening
- Fair housing regulations
- Fair housing policies
- File management
- Application processing
- Property tours
- Unit inspection
- CRM software
- Customer service
Extra-Curricular Activities
Powerlifting Sports medicine/athletic trainer
Coursework
Computer skills class
Timeline
Leasing Consultant
Cameron Place Apartments
03.2024 - Current
Customer Service Representative
Home Depot
08.2021 - Current
Customer Service Representative
Food king
06.2017 - 01.2019
High School Diploma -
Lake view high school
Bachelor Of Science (B.S.) - Kinesiology
Angelo State University
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