Lisette Koval
LADERA RANCH,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Right Choice Mortgage
Lake Forest, CA
09.2017 - Current
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Scheduled meetings and appointments and maintained well-organized master calendar.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
- Set up files using loan officer checklist and submitted on-time to processors for processing.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Communicated with customers daily to request information and complete paperwork.
- Assembled important paperwork and disclosures for borrower.
- Monitored key dates to obtain information by deadlines.
- Assessed loan compliance to meet mortgage lending laws and regulations.
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Certified Notary Signing Agent and Scheduler
Self Employed
Ladera Ranch, CA
11.2021 - Current
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Looked for signs of fraud or coercion and refused notarization.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
Mortgage Loan Officer
Accredited Lenders, Citi Financial, Ryland Homes
Tacoma, WA
03.2001 - 10.2006
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Communications Specialist
U.S. Army Active Duty
All Over
12.1994 - 08.2000
Education
3 Years College - Psychology
College of Charleston
Charleston, SCSkills
- Government Standards
- Lending Software Systems
- Mortgage Loan Closing
- Loan Information Recording
- Real Estate Loans
- Customer Communication
- Loan Application Preparation
- Federal Statutes
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Certification
- Licensed Real Estate Salesperson - Feb. 2022 DRE#02146983
- Licensed Loan Officer - Apr. 2022 NMLS#1839910
- Certified , CFI - Commercial Real Estate Finance Specialization.
- CNP - Certified Notary Public #2381826
- Currently working on CBCN Certification -Commercial Banking & Credit Analyst
Timeline
Certified Notary Signing Agent and Scheduler
Self Employed
11.2021 - Current
Mortgage Loan Officer
Right Choice Mortgage
09.2017 - Current
Mortgage Loan Officer
Accredited Lenders, Citi Financial, Ryland Homes
03.2001 - 10.2006
Communications Specialist
U.S. Army Active Duty
12.1994 - 08.2000
3 Years College - Psychology
College of Charleston