Lisette M. Buskey
Winchester
Summary
Approachable professional with four years of retail experience, strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service.
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Supervisor
Market Basket
Keene
06.2021 - Current
- Supervised daily operations to maintain store efficiency and customer satisfaction.
- Trained new staff on company policies and customer service standards.
- Coordinated inventory management to ensure product availability and freshness.
- Helped display products for better sales
- Assisted customers with inquiries and resolved issues promptly and effectively.
- Monitored cash register operations for accurate transactions and security compliance.
- Ensured cleanliness and organization of the sales floor for a welcoming environment.
- Collaborated with team members to implement promotional displays and layouts.
- Trained new employees in customer service techniques and store policies.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Supervised the proper maintenance of all equipment used at the checkout area.
Education
Some College (No Degree) - Health Science
Colby Sawyer
New London, NHSkills
- Customer service
- Employee training
- Inventory management
- Cash handling
- Team leadership
- Conflict resolution
- Store organization
- Product display
- Communication skills
- Problem solving
- Relationship building and management
- Checkout monitoring
- Display setup
- Training and mentoring
- Accurate money handling
- Staff supervision
- Opening and closing procedures
- Staff management
- Price verification
- Fraud prevention
- Team building
- Delegation techniques
- Cash counting
- Strategic planning
- Orientation and training
Certification
- Certified Clinical Medical Assistant
References
References available upon request.
Timeline
Front End Supervisor
Market Basket
06.2021 - Current
Some College (No Degree) - Health Science
Colby Sawyer