Lishay Figueroa
Augusta,GA
Summary
Dedicated safety and maintenance professional with experience combining physical security enforcement and high-standard sanitation management. Committed to maintaining clean, secure, and welcoming environments, while demonstrating strong communication, teamwork, and professionalism.
Overview
1
1
Language
2
2
Certifications
7
7
years of professional experience
Work History
Correctional Officer – Juvenile Detention
Augusta Youth Development Campus
Augusta, GA
2025.03 - Current
- Maintain a safe, secure, and structured environment for juvenile residents while following facility policies and procedures.
- Monitor residents and facility activity, maintaining awareness of safety, security, and behavioral concerns.
- Conduct regular checks and respond appropriately to incidents, emergencies, and rule violations.
- Communicate professionally with residents, coworkers, supervisors, and other personnel while maintaining appropriate boundaries.
- Document incidents, observations, and daily activities accurately and in accordance with facility procedures.
- Support a respectful and orderly environment while using sound judgment, patience, and de-escalation skills.
HealthCare Housekeeper
Harborview Health System
Augusta, GA
2024.03 - 2025.03
- Clean and sanitize patient rooms, common areas, restrooms, and other assigned areas, while following established health and safety standards.
- Perform routine housekeeping duties, including sweeping, mopping, vacuuming, dusting, trash removal, and restocking supplies.
- Maintain a clean, safe, and orderly environment for patients, visitors, and staff.
- Follow infection control and sanitation procedures when handling cleaning materials, equipment, and waste.
- Work efficiently and professionally as part of a healthcare housekeeping team.
Personal Shopper
Fresh Direct LLC
New York, New York
2023.11 - 2024.02
- Curated personalized shopping experiences based on client preferences and trends.
- Completed pickup and shopping orders for customers within local area.
- Provided exceptional customer service throughout the shopping process, addressing concerns promptly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Scanned items when pulling from shelves to update system stock information.
Custodian
Up and Down Cleaning
New York, New York
2022.02 - 2023.03
- Perform general custodial duties including dusting, mopping, vacuuming, sanitizing restrooms, and restocking paper and soap supplies.
- Unlock and secure doors before and after cleaning areas.
- Assist with snow removal and minor maintenance tasks such as replacing light bulbs and adjusting furniture.
- Collect and dispose of trash to maintain clean, safe spaces for building occupants.
- Cleaned and sanitized various surfaces to maintain a safe environment.
- Operated cleaning equipment, including vacuums and floor scrubbers, effectively.
- Followed safety protocols while handling cleaning chemicals and equipment.
Seasonal Park Crew Member/Pool Lifeguard
Parks and Recreation Department
The Bronx, New York
2021.06 - 2021.09
- Monitored the swimming pool facility and enforced established safety rules to protect patrons.
- Conducted regular patrols of the pool and surrounding facility and promptly addressed safety concerns or incidents.
- Assisted in setting up and breaking down park events and recreational activities.
- Maintained cleanliness throughout the pool facility, bathhouse, parking lot, and other public park areas.
- Collected trash and removed weeds to help maintain the appearance and safety of the park.
Set-Up Crew – Basketball Games & Tournaments
Summer Youth Employment Program
2019.06 - 2019.08
- Assisted with setup and preparation for outdoor basketball games and tournaments, ensuring equipment was ready for use.
- Maintained a clean and organized outdoor game area for participants and spectators.
- Stored and organized equipment securely after each event.
- Collaborated with the event team to support the successful execution of games and tournaments.
- Maintained accurate records of participant attendance and engagement activities.
- Collaborated with team members to create a positive environment for youth development.
Education
High School Diploma -
Saint Raymond Academy For Girls
The Bronx, NY2021-06
Some College (No Degree) - Liberal Arts
Borough of Manhattan Community College
Manhattan, NYSkills
- Safety and security enforcement
- CCTV monitoring
- De-escalation techniques
- Documentation standards
- Effective communication
- Crisis intervention training
- Cultural sensitivity
- First aid and CPR certified
Languages
Spanish
Professional
Certification
Peace Officer Standards & Training Certified - Georgia
Timeline
Correctional Officer – Juvenile Detention
Augusta Youth Development Campus
2025.03 - Current
HealthCare Housekeeper
Harborview Health System
2024.03 - 2025.03
Personal Shopper
Fresh Direct LLC
2023.11 - 2024.02
Custodian
Up and Down Cleaning
2022.02 - 2023.03
Seasonal Park Crew Member/Pool Lifeguard
Parks and Recreation Department
2021.06 - 2021.09
Set-Up Crew – Basketball Games & Tournaments
Summer Youth Employment Program
2019.06 - 2019.08
High School Diploma -
Saint Raymond Academy For Girls
Some College (No Degree) - Liberal Arts
Borough of Manhattan Community College