Lislieth Rodriguez
Bradenton,FL
Summary
Hardworking and passionate bilingual job seeker with strong character and a variety of skills, eager to always learn and improve. Well-spoken and outgoing with outstanding coordination and social skills. Ready to help teams and individuals achieve their goals. Key achievements include strategic planning in the sales industry by developing new processes that increased efficiency by 10%. Handling 80+ calls a day, while maintaining a calm work atmosphere. Gifted at working with all types of personalities and communicating effectively. Helping clients reach their fitness goals through positive reinforcement effective training.
Overview
10
10
years of professional experience
Work History
Sales Associate
Liquid Property Group
01.2023 - 02.2024
- Boosted seller/buyers satisfaction levels through exceptional service, addressing concerns promptly, and providing a trusting environment.
- Developed new client relationships by actively engaging with potential sellers and highlighting the benefits of our offers.
- Achieved monthly sales targets consistently by implementing effective sales strategies.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Waitress
La Parilla Mexican Restaurant
03.2020 - 08.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Cashier
Best Buy
10.2017 - 11.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Barista
Starbucks
03.2016 - 08.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Sales Associate/Cashier
Bounce Down Under
01.2015 - 01.2016
- Identified and resolved discrepancies and errors in customer accounts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Personal Trainer
Myself
03.2024 - Current
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Education
High School -
Booker High School
Sarasota, FL05.2017
Skills
- Order Management
- Customer Service
- Order Accuracy
- Complex Problem-Solving
- Salesmanship
- Sales expertise
- Handling Complaints
- Multitasking
- Greeting guests
- High Energy and Stamina
- Professional Demeanor
- Strength training
- Flexibility and mobility
Languages
Spanish
Native or Bilingual
Timeline
Personal Trainer
Myself
03.2024 - Current
Sales Associate
Liquid Property Group
01.2023 - 02.2024
Waitress
La Parilla Mexican Restaurant
03.2020 - 08.2021
Cashier
Best Buy
10.2017 - 11.2018
Barista
Starbucks
03.2016 - 08.2017
Sales Associate/Cashier
Bounce Down Under
01.2015 - 01.2016
High School -
Booker High School
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