Lismabel Marrero
Yonkers,NY
Summary
Dynamic and dedicated professional with a strong background in customer satisfaction and guest service at The Cheesecake Factory. Proven ability to foster relationships and enhance dining experiences while maintaining organization and a welcoming environment. Adept at order taking and motivated to exceed client expectations through exceptional service.
Overview
6
6
years of professional experience
Work History
Restaurant Server
The Cheesecake Factory
03.2022 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Receptionist
Holiday Inn Hotel Sandton
06.2020 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
After-School Tutor
Self Employed Web
12.2018 - 05.2020
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
Associate Of Applied Business - Business And Managerial Economics
Westchester Community College
Valhalla, NY05.2022
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Server
The Cheesecake Factory
03.2022 - Current
Receptionist
Holiday Inn Hotel Sandton
06.2020 - 08.2021
After-School Tutor
Self Employed Web
12.2018 - 05.2020
Associate Of Applied Business - Business And Managerial Economics
Westchester Community College
Similar Profiles
Ashley PadillaAshley Padilla
Server/Cashier/Shift Leader at The Cheesecake FactoryServer/Cashier/Shift Leader at The Cheesecake Factory
Jasmine CeasorJasmine Ceasor
Barista/Desert Finisher at The Cheesecake FactoryBarista/Desert Finisher at The Cheesecake Factory
Amanda BeitelAmanda Beitel
Senior Manager at The Cheesecake FactorySenior Manager at The Cheesecake Factory
Michelle Avila SaenzMichelle Avila Saenz
Line Cook at The Cheesecake FactoryLine Cook at The Cheesecake Factory
Christine SantanastasioChristine Santanastasio
Medical Billing Manager at St. John's Riverside HospitalMedical Billing Manager at St. John's Riverside Hospital