Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Del Prado Medical Center
08.2024 - Current
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Taught patients about medications, procedures, and care plan instructions.
University Professor
University of Medical Sciences of Matanzas
09.2013 - 07.2016
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Enhanced student comprehension by incorporating real-world examples and case studies into lectures.
Applied innovative teaching methods to encourage student learning objectives.
Promoted critical thinking skills through the implementation of debate exercises and group projects within the curriculum.
Education
Master's Degree - Neurosciences, mention in Clinical Neurosciences
Center for Neurosciences of Cuba
06.2016
Language Degree - French Language
Alliance Franςaise of Cuba
12.2015
Language Degree - English Language
Federico Engels Language School
07.2013
Bachelor's degree - Biology
University of Havana
01.2011
Skills
Medical terminology knowledge
Vital signs monitoring
EMR / EHR
Patient-focused care
Research background
Studying animal behavior
Characteristics
Collaborative
Team worker
Determined
Enterprising
Sociable
Good attitude of service
Postgraduatecourses
Didactics, University of Matanzas 'Camilo Cienfuegos', 01/01/12
English, University of Matanzas 'Camilo Cienfuegos', 01/01/13
Doctoral Project, University of Medical Sciences of Matanzas, 01/01/13, 86
Stem cell isolation, University of Medical Sciences of Havana, Girón, 01/01/13, 1
Biomedical anthropology, University of Medical Sciences of Havana, Girón, 01/01/13, 1
Electrophoresis techniques, University of Medical Sciences of Havana, Girón, 01/01/13, 1
Column chromatography, University of Medical Sciences of Havana, Girón, 01/01/13, 1
Internationalacademicactivity
International event on forest species, National Botanical Garden, 01/01/11
International Scientific Writing Workshop, National Botanical Garden, 01/01/11
International Congress Immunopharmacology-Vaccipharma, 01/01/15
Publishedarticles
Therapeutic potential of bone marrow-derived stem cells in cerebral infarction, Sánchez-Cruz G, Milián-Rodríguez L, Rev Neurol, 01/01/15, 60, 464-72
Hospitalityexperience
SPA Receptionist, Presidente Intercontinental Cancun Resort Hotel, Cancun, Quintana Roo, Mexico, 07/01/17 - 09/01/18, SPA Marketing & Sales Service, Award of Excellence in April 2018, Preparation courses for facials with the Pevonia line, Cold gel polish application courses with the OPI line
SPA Receptionist, Hotel Azul Beach Resort, Cancun, Quintana Roo, Mexico, 06/26/19 - 03/26/20, Sales of spa services, Marketing, Guest service, Problem solving
SPA Receptionist, Hotel Margaritaville, Cancun, Quintana Roo, Mexico, 10/26/20 - 04/07/21, Sales of spa services, Marketing, Guest service, Problem solving, Training of the Natura Bissè and Farm House Fresh lines for facial and body care
Research
Analysis of the blood biochemistry of Crocodylus rhombifer, 04/01/10 - 02/01/11
The serpentine flora and vegetation of 'San Miguel de los Baños', Matanzas, Cuba, Diploma Thesis, 01/01/11
Current status of serpentine flora and vegetation in San Miguel de los Baños, 01/01/12
Study of serpentine flora and vegetation in Lomas de Galindo, Canasí, 01/01/12 - 01/01/13
Mononuclear cells and their use in the acute phase of cerebrovascular infarction (CVD) in animal models of cerebral ischemia, 04/01/12 - present
Master's Thesis in Neurosciences, Study of the neuroprotective effect of NeuroEPO (intranasal route) in a murine model of Alzheimer's disease in Tg2576 transgenic mice, Excellent by unanimous decision of the jury with Congratulations
Certification
Basic Life Support (BLS) - American Heart Association.
Registered Medical Assistant (RMA)
Languages
English
Professional Working
Timeline
Medical Assistant
Del Prado Medical Center
08.2024 - Current
University Professor
University of Medical Sciences of Matanzas
09.2013 - 07.2016
Language Degree - French Language
Alliance Franςaise of Cuba
Language Degree - English Language
Federico Engels Language School
Bachelor's degree - Biology
University of Havana
Master's Degree - Neurosciences, mention in Clinical Neurosciences
Center for Neurosciences of Cuba
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