Lissandra Perez
Hialeah,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Memorial Hospital West
05.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
Assistant Manager
Footlocker, Foot Action, And Kids Footlocker
03.2020 - 01.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Bachelor of Science - Nursing
Broward College
Fort Lauderdale, FL06.2026
Certification - Medical Assisting
Concorde Career College
Hollywood, FL04.2023
High School Diploma -
Mater Lakes Academy
Miami Lakes06.2020
Skills
- Fluent in Spanish
- Customer Service
- Vital Signs Monitoring
- Medical Terminology in Spanish
- Patient-Focused Care
- Data Entry
- HIPAA Compliance
- Inventory Management
- Compassionate
- Telephone Etiquette
- Multitasking Capabilities
Timeline
Medical Assistant
Memorial Hospital West
05.2023 - Current
Assistant Manager
Footlocker, Foot Action, And Kids Footlocker
03.2020 - 01.2024
Bachelor of Science - Nursing
Broward College
Certification - Medical Assisting
Concorde Career College
High School Diploma -
Mater Lakes Academy