LISSETT CARDONA
Rosharon,TX
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Medical Assistant
WNS Health Help
Houston, TX
07.2019 - 05.2024
- Communicated with insurance companies to verify coverage and obtain authorizations
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines
- Built prior authorizations for various modalities
- Assisted Medical reviewers with any case or call
- Answered calls and made outbound calls
- Retrieved medical records for clinical review cases
- Electronically faxed and emailed
Sabbath School Teacher
Metropolitan Sda Church - Sugar Land, Missouri City, Houston, Texas
Missouri City, TX
05.2023 - 03.2024
- Provided guidance and mentorship for younger students.
- Researched current trends in religious education techniques both online and offline sources.
- Created an engaging environment for students to learn about God and the Bible.
- Led students in prayer and spiritual practices, fostering a sense of faith and community.
- Actively monitored student behavior during class time ensuring safety protocols were followed at all times.
- Participated in regular staff meetings to discuss curriculum development strategies.
Front Desk
Complete Cardiac Care
Houston, TX
03.2019 - 06.2019
- Verified patient information and payment methods upon check-in
- Resolved patient complaints and inquiries in courteous manner
- Booked patients next appointments
- Answered incoming calls, directed them to appropriate personnel, and took messages
- Collected payments for services and updated accounts to reflect new balances
- Remained calm, resourceful, and proactive while resolving complex issues
Medical Assistant Extern
South West Family Clinic
Houston, TX
10.2018 - 12.2018
- Responded promptly to phone calls from patients, pharmacies, or other healthcare professionals seeking assistance or information
- Administered medications and vaccinations as directed by supervising physician
- Obtained vital signs, including blood pressure, temperature, pulse, and respiration rates
- Performed phlebotomy procedures to obtain blood samples for laboratory testing
- Recorded patients' medical history, vital statistics and information in medical records
Education
Certificate - Medical Assistant
CHCP
Houston, TX01-2019
High School Diploma -
Hightower HS
Missouri City, TX06-2017
Skills
- Patient Appointment Management
- Relationship building
- Positive attitude
- Setting up activities
- Healthcare Compliance Expertise
- Electronic Medical Records
- Empathy and compassion
- Telephone Etiquette
- Customer service
- Vital Signs Documentation
- Medical terminology in [English]
- Fluent in Spanish
References
- Kimberly, 619-956-6749
- Nicole, 832-380-9881
- Vanessa 281-745-3074
Languages
Spanish, Fluent
Timeline
Sabbath School Teacher
Metropolitan Sda Church - Sugar Land, Missouri City, Houston, Texas
05.2023 - 03.2024
Medical Assistant
WNS Health Help
07.2019 - 05.2024
Front Desk
Complete Cardiac Care
03.2019 - 06.2019
Medical Assistant Extern
South West Family Clinic
10.2018 - 12.2018
Certificate - Medical Assistant
CHCP
High School Diploma -
Hightower HS
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