Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Lissette Rodriguez

Office Administrator
Altamonte Springs,FL

Summary

Personable Office Administrator with 10+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

18
18
years of professional experience

Work History

Office Administrator/Concierge

ZRS Management
03.2023 - Current
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Delivered clerical support by handling range of routine and special requirements.
  • Assisted with coordination and hosting of company events.

Administrative Assistant

HHStaffing Services
06.2021 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Administrative Assisitant/Medical Assistant

Pizarro Hair Restoration
01.2010 - 05.2021
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained pre- and post-treatment vital signs and weight.
  • Prepared initial patient charts for admission.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Sales Associate/Third-Party Billing Specialist

Sight N'Style Optical
01.2006 - 09.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Prepared large cash deposits with zero discrepancies.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Education

High School Diploma -

Queens Vacational And Technical High School
Long Island City
06.1991

Skills

  • Business Correspondence
  • Sorting and Labeling
  • Customer Relationship Management
  • Planning Events
  • Managing Office Supply Inventory
  • Inbound Phone Call Handling
  • Office Management
  • Microsoft Office
  • Office Workflow Support
  • Effective Written and Verbal Communication
  • Meeting Coordination and Support
  • Administrative Arrangements

Languages

Spanish
Full Professional

Timeline

Office Administrator/Concierge

ZRS Management
03.2023 - Current

Administrative Assistant

HHStaffing Services
06.2021 - 03.2023

Administrative Assisitant/Medical Assistant

Pizarro Hair Restoration
01.2010 - 05.2021

Sales Associate/Third-Party Billing Specialist

Sight N'Style Optical
01.2006 - 09.2009

High School Diploma -

Queens Vacational And Technical High School

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