Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lisyanet Perez Leal

Lisyanet Perez Leal

Las Vegas,NV

Summary

Driven Customer Service Representative with a proven track record at United Tax Help LLC, adept in Microsoft Excel and excelling in problem-solving abilities. Enhanced customer satisfaction through active listening and effective problem resolution, significantly contributing to positive outcomes and support efficiency. Skilled in balancing high-volume inquiries with superior service quality.

Overview

2
2
years of professional experience

Work History

Costumer Service Representative

United Tax Help LLC
12.2022 - Current

-Affectively answer incoming calls and assisting costumers in filing their Tax Returns.

-Establish effective relationships support with management on emphasis of quality costumer care.

-Actively listening of a problem and provide relevant and sound advice for rectifying the problem.

Customer Service Representative

Impact Healthcare Service
06.2023 - 06.2024

-Assist costumers with online ordering of Medications.

-Prioritize work in support whit the Pharmacies and Doctors.

-Ensured Costumer Satisfaction by resolving problems.

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL

Skills

    Customer Service

    Problem-solving abilities

    Microsoft Excel

    Customer satisfaction measurement

    Active Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Impact Healthcare Service
06.2023 - 06.2024

Costumer Service Representative

United Tax Help LLC
12.2022 - Current

Associate of Science - Nursing

Miami Dade College
Lisyanet Perez Leal