Lita Alegria
Pasadena,TX
Summary
Hardworking Account Manager with8+ years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Leasing Manager
Villas on Woodforest
12.2023 - Current
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
Account Manager
Healthcare Services Group
10.2017 - 01.2023
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Built and maintained productive relationships with customers and internal partners
- Acted as main point of contact in matters relating to client concerns and needs
- Developed successful customer relationships and quickly resolved service requests to increase sales
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals
- Motivated and worked with onboarding team members to successfully integrate new employees into organization
- Recruited, hired and trained new hires to optimize profitability
Home Health Care Provider
Synergy Home Care, Home Health Care
08.2015 - 09.2017
- Maintained clean and well-organized environment for client happiness and safety
- Dressed, groomed and fed patients with limited physical abilities to support basic needs
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Assisted with client personal care needs to foster independence and well-being
- Helped clients stay happy and healthy by providing mental and emotional support
- Aided with mobility and independence for disabled individuals and continually monitored safety
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs
Education
High School Diploma - undefined
North Shore High
Houston, TX06.2021
GED - undefined
Gary Job Corps
San Marcos, TX05.2005
Skills
- Account Management
- Lead Generation
- Acquisition and Retention Strategies
- Opportunities Identification
- Customer Service
- Performance Evaluations
- Relationship Building
- Documentation and Reporting
- Teamwork and Collaboration
- Team Training and Motivation
Timeline
Leasing Manager
Villas on Woodforest
12.2023 - Current
Account Manager
Healthcare Services Group
10.2017 - 01.2023
Home Health Care Provider
Synergy Home Care, Home Health Care
08.2015 - 09.2017
High School Diploma - undefined
North Shore High
GED - undefined
Gary Job Corps
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