Detailed- Oriented business professional with over 20 years of experience in customer service. Efficient in performing administrative and front desk tasks of large-scale offices. I am eager to bring proficiency and work ethic to your organization.
Overview
25
25
years of professional experience
Work History
Tech
Bon Secours
Henrico, VA
06.2020 - Current
Preparing patients for procedures by explaining the process and positioning patients properly
Monitor patient’s heart performance with ECG machine /MCOT
Collaborate with other medical staff members to care for patients effectively
Front Desk Coordinator
James River Cardiology
Henrico, VA
04.2023 - Current
Welcome visitors, clients, and patients, with a warm and professional demeanor, assist clients and guests with inquiries and requests
Answer and manage phone calls, schedule appointments directing inquiries to the appropriate personnel
Direct vendors and delivery people as appropriate, sign for all shipments and distribute mail
Provide administrative assistance, such as data entry, filling, and maintaining records
Assist with office tasks, including photocopying, faxing, and ordering office supplies
Access Services like financial aid, planning regular follow-ups to assess progress and additional needs
Retired Heart Technician
VCU Medical Center
Richmond, VA
01.2000 - 01.2018
Assist in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of a licensed nurse
Obtains or assists in the collection of specimens for diagnostic or waived tests
Perform cardiac stress tests under the supervision of the onsite registered nurse and physician
Education
Bachelor’s Degree - Interdisciplinary Studies
Liberty University
August 2025
Principles of Finance, Organization & Management, Survey of Human Services, Product & Process Planning, Development Psychology -
Liberty University
Lynchburg, VA
03.2025
Skills
AREAS OF STRENGTH
Microsoft Office, PowerPoint, Excel, and Access, sales and retail experience, impactful managerial and supervisory skills, strong work ethic, effective interpersonal skills, collaborative team player, multitasking and problem-solving -solving strong oral writing and communication skills
Additional Information
ACTIVITIES & HONORS
, VCU Retired (2018), Leadership award at Henrico Doctors (2021), Team Player award at Henrico Doctors (2021), Time to Shine award at Bon Secours (2022)
Timeline
Front Desk Coordinator
James River Cardiology
04.2023 - Current
Tech
Bon Secours
06.2020 - Current
Retired Heart Technician
VCU Medical Center
01.2000 - 01.2018
Bachelor’s Degree - Interdisciplinary Studies
Liberty University
Principles of Finance, Organization & Management, Survey of Human Services, Product & Process Planning, Development Psychology -