Litzy Escarcga
Denver,CO
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
TacoBell
Denver, CO
12.2023 - Current
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Bud-Tender
Green Remedy
Denver, CO
08.2023 - 12.2024
- Assisted customers in selecting the best products for their needs.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Performed daily opening and closing duties including cleaning tasks as assigned.
- Weighed and prepared products in order to accurately package and label items for sale.
- Operated cash registers to process payments from customers.
- Handled large volume of cash with high accuracy and security each day.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
Cashier
Discount Liquor
Denver, CO
07.2023 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Checked personal identifications during alcohol and tobacco sales.
Machine Operator
American Building Supply
Commerce City, CO
01.2021 - 08.2023
- Adjust machine settings to complete tasks accurately.
- Comply with company policies regarding quality control procedures.
- Unload finished products from machines onto conveyors or other transport systems.
- Verified production orders prior to starting set-up.
- Collaborate with other departments when necessary for successful completion of projects.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Lubricated parts and performed minor maintenance to improve machine function.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Prepared machine for production processes by equipping with required tools and parts.
Education
High School Diploma -
New America College
Denver, CO06-2019
Some College (No Degree) - Pediatric Nursing
Front Range Community College
Westminster, COSkills
- Contract Management
- Financial Management
- Business Administration
- Staff Development
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Salesforce Management
Certification
- Med Badge
Languages
Spanish
Professional
Timeline
Manager
TacoBell
12.2023 - Current
Bud-Tender
Green Remedy
08.2023 - 12.2024
Cashier
Discount Liquor
07.2023 - 12.2023
Machine Operator
American Building Supply
01.2021 - 08.2023
High School Diploma -
New America College
Some College (No Degree) - Pediatric Nursing
Front Range Community College