Litzy Gaytan
Chula Vista,CA
Summary
Experienced healthcare professional skilled in coordinating patient care and managing clinical operations. Collaborative and adaptable with a proven ability to work effectively with medical teams and adapt to evolving patient needs. Strong organizational skills and a steadfast commitment to achieving high-quality patient outcomes. Trained on insurance verification processes to ensure seamless administrative support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Patient Care Coordinator
Retina Consultants
11.2023 - Current
- Supervise, providing training and performance evaluations
- Serve as a liaison between patients, healthcare providers, and insurance companies
- Managed patient intake processes, including registration, insurance verification, and medical history documentation
- Collaborated with healthcare providers to ensure seamless patient care and communication
Lead Front Desk Receptionist
Morris Eye Group
06.2022 - 11.2023
- Assisted with patient check-in and check-out procedures, ensuring a smooth and efficient process
- Provided administrative support, including answering phones, scheduling appointments, and managing patient files
- Maintained up-to-date knowledge of healthcare policies and insurance procedures
- Coordinate patient schedules, including appointments, follow-ups, and specialist referrals
Education
Medical Assistant -
UEI COLLEGE
High School Diploma -
BONITA VISTA HIGH SCHOOL
Skills
- Problem-solver/conflict resolution
- HIPAA Compliance
- Insurance Verification
- Strong leadership
- Healthcare knowledge
- Attention to Detail
- Effective Time Management
Certification
- CPR Certified
- Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Lead Patient Care Coordinator
Retina Consultants
11.2023 - Current
Lead Front Desk Receptionist
Morris Eye Group
06.2022 - 11.2023
Medical Assistant -
UEI COLLEGE
High School Diploma -
BONITA VISTA HIGH SCHOOL