Litzy Soto
Gainesville,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Haydees Cafe & Catina
Gainesville, Georgia
08.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Kept up to date with current menu items, garnishes, ingredients and preparation methods
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
Server
Waffle House
Gainesville, Georgia
07.2023 - 09.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Pueblos Mexican Cuisine
Gainesville, Georgia
01.2024 - 06.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Completed order entries swiftly ensuring correctness
- Delivered food orders promptly and courteously.
- Mixed beverages following established guidelines.
Server
Taqueria Tsunami
Gainesville , Georgia
01.2024 - 06.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Retail Associate
El Gallo Mas Gallo
Gainesville, Georgia
01.2023 - 03.2024
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Greeted customers and provided excellent customer service.
- Operated cash register to process payments from customers.
Retail Sales Associate
Khols
Gainesville , Georgia
08.2022 - 07.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Education
High School Diploma -
Gainesville High School
Gainesville, GA05-2024
Some College (No Degree) - Accounting And Computer Science
University of North Georgia
Dahlonega, GASkills
- Strong Work Ethic
- Suggestive Selling
- Order Accuracy
- Quality Control
- Performance Improvement
- Relationship Management
- Exceptional customer service
- Beverage Preparation
- Supply Restocking
- Guest Engagement
- Food Delivery
Certification
- Alcohol Serving Permit
Accomplishments
Honors Courses
Ap Courses
Completed Construction Pathway
Wrestler of the Year
Affiliations
- Wrestling
- Horse Back Riding
- love new adventures
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Haydees Cafe & Catina
08.2024 - Current
Server
Pueblos Mexican Cuisine
01.2024 - 06.2024
Server
Taqueria Tsunami
01.2024 - 06.2024
Server
Waffle House
07.2023 - 09.2024
Retail Associate
El Gallo Mas Gallo
01.2023 - 03.2024
Retail Sales Associate
Khols
08.2022 - 07.2023
- Alcohol Serving Permit
High School Diploma -
Gainesville High School
Some College (No Degree) - Accounting And Computer Science
University of North Georgia
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