Liubely Menendez
Miami,FL
Summary
Respectful, Friendly, Energetic, and very Driven, with background in medical office. A Front Desk Receptionist providing exceptional customer service. Excellent at working both as a Team Player or working as an Individual. Skilled at facilitating efficient flow of patient/customers from check-in to check-out. Always willing to take on any task and adapt quickly to new needs and policies.
Overview
1
1
year of professional experience
Work History
Front Desk Medical Receptionist
Miami Medical Examination
01.2023 - 04.2024
- Answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline services.
- Monitored customers and addressed customer issues.
- Confirm appointments with customers in a timely manner.
- Collect co-payments if required.
Education
GUEST SERVICES OPERATIONS
I.P.E AMISTAD CUBA-JAMAICA
Cuba02.2002
High School Diploma -
BATALLA DE LOS MOLINOS DEL REY
CUBA07.1999
Skills
Excel, Data Entry, Microsoft Word, and Outlook
- Clean & Professional Appearance
- Great at Multitasking/Communication
- Ability to Stay Calm Under Pressure
- Team Player - Leader
- Customer Service
- Very Organized & Detailed Oriented
- Payment processing
Timeline
Front Desk Medical Receptionist
Miami Medical Examination
01.2023 - 04.2024
GUEST SERVICES OPERATIONS
I.P.E AMISTAD CUBA-JAMAICA
High School Diploma -
BATALLA DE LOS MOLINOS DEL REY
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