Liv Marie
Aurora,CO
Summary
Empathetic and detail-oriented, tends to lean into strong interpersonal skills and making sure quests and customers are always getting an exceptional experience. Expertise in guest relations and conflict resolution has contributed to enhanced customer experiences and satisfaction.
Overview
4
4
years of professional experience
Work History
Host
El Tule
Centennial, Colorado
06.2026 - Current
- Greeted guests warmly and welcomed them to the venue.
- Managed reservations and organized seating arrangements efficiently.
- Handled guest inquiries and resolved concerns with professionalism.
- Acknowledged by management for delivering high-quality customer service.
Host
Viewhouse
Centennial, Colorado
04.2025 - 01.2026
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Hostess
My Neighbor Felix
Centennial, Colorado
03.2024 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified and addressed customer needs promptly to improve overall service experience.
- Initiated engaging conversations with customers to create a welcoming atmosphere.
- Executed day-to-day duties to ensure smooth operations and service delivery.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Aurora, Colorado
07.2022 - 10.2023
- Delivered swim lessons to diverse age groups, adapting instruction to meet individual needs and abilities.
- Instructed children in basic swim techniques and water safety skills, fostering confidence in the water.
- Encouraged students with personalized feedback, enhancing their swimming progress and skills.
- Ensured a clean and well-organized pool area, promoting a safe environment for swimmers.
Education
High School Diploma -
Grandview Highscool
Aurora, CO05-2025
Skills
- Reservation management
- Seating organization
- Guest relations
- Customer inquiries
- Customer satisfaction
- Conflict resolution
- Guest engagement
- Event coordination
- Exceptional communication
- Strong interpersonal skills
- Team collaboration
- Empathy and emotional intelligence
Timeline
Host
El Tule
06.2026 - Current
Host
Viewhouse
04.2025 - 01.2026
Hostess
My Neighbor Felix
03.2024 - 12.2024
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
07.2022 - 10.2023
High School Diploma -
Grandview Highscool