Summary
Overview
Work History
Education
Skills
Languages
References:
Timeline
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Livannia Gabriela Victoria

Lehigh Acres,FL

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

5
5
years of professional experience

Work History

Sales Associate

Hand And Stone Spa
09.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Automotive Sales Professional

Cape Coral Chrysler Dodge Jeep Ram
07.2021 - 03.2023
  • Increased dealership sales by developing and maintaining strong relationships with clients.
  • Enhanced customer satisfaction through personalized service and diligent followup.
  • Streamlined vehicle inventory management for greater efficiency in the sales process.
  • Collaborated with finance team to secure optimal financing solutions for customers.
  • Utilized CRM software to manage leads, track communication, and improve overall client interactions.
  • Attended industry conferences and training events, continually refining skills and broadening knowledge base.

Automotive Sales Professional

Nissan Of Cape Coral
01.2021 - 07.2021
  • Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
  • Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Completed registration paperwork and sales documentation.

Lead Pharmacy Technician

West Coast Pharmacy
02.2019 - 04.2020
  • Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
  • Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
  • Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
  • Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.

Education

Bachelors - International Business

Keiser University
Fort Myers, FL
05.2026

High School Diploma -

North Nicholas High School
Cape Coral, FL
06.2018

Skills

  • Product Sales

  • Customer Needs Assessment

  • Promotional support

  • Inventory Control

  • Upselling

  • Sales Development

  • Meeting deadlines

  • Sales Strategies

  • Inventory Tracking

  • Sales Training

  • Excellent people skills

  • Building rapport

Languages

German
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

References:

Xavier V (239) 229-2941 Former General Manager at Nissan Of Cape Coral

Rene P (205) 200-7032 Sales Desk Manager at Cape Coral CDJR


Timeline

Sales Associate

Hand And Stone Spa
09.2023 - Current

Automotive Sales Professional

Cape Coral Chrysler Dodge Jeep Ram
07.2021 - 03.2023

Automotive Sales Professional

Nissan Of Cape Coral
01.2021 - 07.2021

Lead Pharmacy Technician

West Coast Pharmacy
02.2019 - 04.2020

Bachelors - International Business

Keiser University

High School Diploma -

North Nicholas High School

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Livannia Gabriela Victoria