Livia Laska

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Coordinated closely with event planners for successful execution of private functions held at the restaurant.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Informed servers of newly seated parties for speedy service.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Managed over 100 costumer calls per day

• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Maintained payroll information by calculating, collecting and entering data.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle customer concerns.