Livia Davis
Herriman,UT
Summary
Dynamic Medicare Account Executive at Go Health with a proven track record in client relationship
building and strategic selling. Successfully sold over 500 MAPD plans during AEP, showcasing
exceptional communication skills and a keen ability to identify new business opportunities. Committed
team player dedicated to enhancing client satisfaction and driving sales growth.
Overview
21
21
years of professional experience
Work History
License Benefit Consultant
Clearview Medicare
09.2025 - Current
- Assisted clients in understanding Medicare benefits and enrollment processes.
- Coordinated client meetings to address questions and provide support.
- Maintained accurate records of client interactions and follow-ups.
- Maintained retention
- AEP enrollments
Medicare Account Executive
GoHealth
06.2021 - 09.2025
- Cultivated relationships with clients to enhance retention and satisfaction.
- Developed strategic account plans to drive revenue growth and market penetration.
- Conducted market research to identify new business opportunities and trends
- Developed understanding of client needs through active listening and effective communication
- Assisted in managing client accounts, ensuring timely responses to inquiries and issues
- Supported sales team by preparing presentations and proposals for potential clients
- Sells MAPD plans
- Maintain Sells levels ROC and QA requirements
- Sells 500+ plans in AEP
- Attends weekly meetings/trainings
Customer Service Specialist
University Of Utah Health
12.2019 - 06.2021
- Appointment scheduler for Utah health Hospitals and Clinics
- Met client needs
ERSEA Specialist
Utah Head Start Association
08.2019 - 11.2019
- Developed and implemented training programs for staff to enhance service delivery in early childhood education.
- Collaborated with community partners to facilitate workshops and resources for families and children.
- Conducted needs assessments to identify gaps in services, improving program outreach and effectiveness.
- Led strategic planning sessions to align program goals with organizational objectives, fostering team engagement.
- Eligibility Recruitment Selection Enrollment Acceptance Specialist for the Head Start Program
- Home visits conducted
Business Online Banker
Wells Fargo
08.2015 - 07.2019
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Processed online banking transactions ensuring accuracy and compliance with regulations.
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Streamlined operational procedures, resulting in improved efficiency in transaction processing.
Time Share Sales Agent
Grandview Vacation Resort
07.2005 - 08.2015
- Developed strong client relationships to drive sales and enhance customer satisfaction.
- Conducted property tours, highlighting key features and benefits of vacation ownership.
- Negotiated contracts and pricing to align with client needs and organizational goals.
- Collaborated with marketing team to implement promotional strategies that increased lead generation.
- Top sales for 5 years
Education
No Degree - Sociology
San Bernardino Valley College
San Bernardino, CASkills
- Clear communication
- Interactive communication skills
- Advising
- Client counseling
- Client relationship building
- Account management
- Pipeline management
- Great Team Member
- Great customer service
- Written and verbal communication
- Excellent sales person
Timeline
License Benefit Consultant
Clearview Medicare
09.2025 - Current
Medicare Account Executive
GoHealth
06.2021 - 09.2025
Customer Service Specialist
University Of Utah Health
12.2019 - 06.2021
ERSEA Specialist
Utah Head Start Association
08.2019 - 11.2019
Business Online Banker
Wells Fargo
08.2015 - 07.2019
Time Share Sales Agent
Grandview Vacation Resort
07.2005 - 08.2015
No Degree - Sociology
San Bernardino Valley College