Dynamic Medical Assistant with extensive experience at Miami Beach Community Health Center, skilled in patient scheduling and clinical documentation. Proven ability to enhance patient experiences through empathetic care and efficient appointment management. Proficient in electronic health records and CPR, ensuring compliance with HIPAA regulations while delivering exceptional direct patient care.Medical assistant with experience performing EKG, ear washing, assisting with pap smears or procedures, A1C, vital signs, and system updates. Experience using Epic
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Miami Beach Community Health Center
11645 Biscayne Blvd North Miami 33181
10.2019 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Improved clinical workflow with introduction of electronic health records system.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.