Liya Yoseph
Arlington,VA
Summary
Dynamic individual with hands-on experience in Property Management and strong history of success in building relationships. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
Leasing Ambassador
Elme Communities
03.2024 - Current
- Managed leasing operations to maximize occupancy rates and enhance tenant satisfaction.
- Developed and implemented marketing strategies to attract potential residents effectively.
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Collaborated with maintenance staff to ensure timely resolution of resident requests and concerns.
- Fostered strong relationships with residents, promoting community engagement and retention initiatives.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Coordinated resident move-in and move-out processes, ensuring smooth transitions.
Property Assistant
BOOKFIELD PROPERTIES
10.2022 - 02.2024
- Coordinated property listings and tenant inquiries, enhancing client communication and satisfaction.
- Managed maintenance requests and vendor relationships to ensure timely service delivery.
- Assisted in preparing lease agreements and documentation for new residents to streamline onboarding processes.
- Conducted property inspections and reported findings to improve overall property condition.
- Facilitated tenant access to Data Watch system, maximizing program utilization.
- Responded promptly to emergency safety calls from residents, ensuring swift resolutions.
- Executed monthly tenant billing via Angus system, maintaining financial integrity.
- Created monthly reports summarizing occupancy rates and rental income generated.
- Organized property records and documents to ensure accuracy and compliance.
- Conducted client tours, showcasing available spaces while addressing all inquiries
Administrative Assistant
FORMDESGIN
09.2021 - 01.2022
- Prepared meeting agendas and minutes, supporting effective decision-making processes.
- Assisted in budget tracking and expense reporting, ensuring accuracy in financial documentation.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Edited and prepared letters, reports, memos, and emails for clarity and professionalism.
- Conducted research on various topics as requested by management.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Sales Direct Marketing Associate
Agon Management Group
01.2018 - 09.2021
- Developed targeted marketing campaigns to increase customer engagement and brand awareness.
- Analyzed market trends and customer feedback to refine promotional strategies.
- Managed payroll and employee registration for over 100 branches with Pensions service compliance.
- Monitored competitor activities by attending conferences, seminars, tradeshows.
- Reviewed and issued bills and invoices from Accounts Payable to maintain financial accuracy.
- Registered more than 300 clients efficiently to enhance service delivery.
Education
Bachelor of Arts - Accounting
Radford University
Radford, VAAssociate of Applied Science - General Studies
New River Community College
Dublin, Virginia, VASkills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Problem solving and adaptability
- Billing and financial administration
- Property and project management
- Accounting operations and auditing
- Leadership and team collaboration
- Yardi Software
- MRI accounting software
- Financial budgeting and reporting
- Multitasking and time management
Timeline
Leasing Ambassador
Elme Communities
03.2024 - Current
Property Assistant
BOOKFIELD PROPERTIES
10.2022 - 02.2024
Administrative Assistant
FORMDESGIN
09.2021 - 01.2022
Sales Direct Marketing Associate
Agon Management Group
01.2018 - 09.2021
Bachelor of Arts - Accounting
Radford University
Associate of Applied Science - General Studies
New River Community College