Liyah Smith
La Vergne,TN
Summary
Dedicated and reliable Certified Medical Assistant with 8+ years of healthcare experience in direct patient care, care
coordination, and medical office operations. Skilled in clinical procedures, chronic care management, patient education, and medical documentation. Proven ability to build strong patient relationships while ensuring compliance with healthcare regulations and quality standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Call Care Coordinator
MetaPhy Health
Brentwood, TN
08.2023 - Current
- Conducted monthly patient outreach calls to assess health status and identify care needs.
- Support patients in managing gastrointestinal conditions and chronic illnesses such as diabetes and hypertension.
- Organized and maintained patient records using electronic health systems.
- Educated clients on community resources and services to enhance access to care.
- Provide education on diet, exercise, medication adherence, and lifestyle modifications.
- Coordinated care plans among patients, providers, and care teams to ensure comprehensive support.
Medical Assistant
Matthew Walker Comprehensive Health Center Inc
Nashville, TN
11.2016 - 07.2023
- Performed patient intake, vital signs collection, and EHR documentation.
- Administered medications and immunizations.
- Ensured sterilization of exam rooms and equipment to promote patient safety and compliance.
- Supported OBGYN in pelvic exams and procedures, enhancing patient care and comfort during biopsies, colposcopies, PAP smears, Nexplanon, and IUD insertions/removals.
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests.
- Streamlined organization of charts, documents, and supplies to optimize workflow and improve accessibility for the team.
Medical Assistant
Signature Health and Wellness
La Vergne, TN
08.2016 - 11.2016
- Recorded vital signs and patient histories to support accurate diagnosis and treatment planning.
- Assisted with procedures and injections.
- Performed blood draws and lab preparation.
- Managed scheduling and patient calls to ensure timely patient access to care.
- Managed fax communication and documented patient information in electronic health record.
Education
Associates - Medical Assisting
Daymar Callege
Murfreesboro, TN03-2016
High School Diploma -
Smyrna High School
Smyrna, TN05-2015
Skills
- Patient outreach
- Health resource education
- Insurance verification
- Electronic health records management
- Chronic illness management
- HIPAA compliance
- CPR and AED certification
- Administration of injections and blood draws
Certification
- Certified Medical Assistant
- CPR / First Aid / AED Certified
- OSHA & HIPAA Compliance Training
- Perinatal Care
Timeline
Call Care Coordinator
MetaPhy Health
08.2023 - Current
Medical Assistant
Matthew Walker Comprehensive Health Center Inc
11.2016 - 07.2023
Medical Assistant
Signature Health and Wellness
08.2016 - 11.2016
Associates - Medical Assisting
Daymar Callege
High School Diploma -
Smyrna High School