Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth DAddario

Spring Hill,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Overview

14
14
years of professional experience

Work History

Bartender

Upper Deck Cafe
Spring Hill, FL
12.2023 - 09.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic beverages and took food orders.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Multi-tasked in a high-volume environment.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Resolved customer complaints in a professional manner.

Bartender

Sunset Lounge
Spring Hill, FL
08.2022 - 12.2023
  • Prepared alcoholic and non-alcoholic beverages.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Bartender

The Social Life
New Port Richey, FL
08.2021 - 08.2022
  • Greeted customers and provided excellent customer service.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Attended regular training sessions to stay updated on new products or trends.
  • Developed good working relationships with fellow employees through effective communication.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Greeted guests with friendliness and professionalism.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Bartender

Opinions Lounge
Brooksville , FL
12.2018 - 08.2021
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Bartender

One More Time Sports Bar
Joliet , IL
01.2017 - 11.2018
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.

Co Manager

RaceTrac Petroleum Inc.
Spring Hill, FL
06.2010 - 08.2016
  • Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
  • Developed store policies to ensure compliance with company standards.
  • Maintained inventory levels by ordering supplies and tracking sales.
  • Monitored daily operations to ensure efficient workflow.
  • Ensured safety protocols were followed at all times.
  • Analyzed financial data to identify areas of improvement and implement strategies to increase profitability.
  • Provided feedback on employee performance and implemented corrective measures as needed.
  • Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.

Education

Real Estate License - Real Estate

Nature Coast Real Estate School
Spring Hill, FL
12-2020

High School Diploma -

Central High School
Brooksville, Fl
06-2009

Skills

  • Menu Memorization
  • Food Running
  • Suggestive Selling
  • Health codes compliance
  • Food Service
  • Order Management
  • Customer Service
  • New Hire Training
  • Inventory
  • Engaging personality
  • Anticipating guest needs
  • Staff Management
  • Identification verification
  • Creative Mixology
  • Excellent judgment
  • Team training and development
  • Safe serving knowledge

Timeline

Bartender

Upper Deck Cafe
12.2023 - 09.2024

Bartender

Sunset Lounge
08.2022 - 12.2023

Bartender

The Social Life
08.2021 - 08.2022

Bartender

Opinions Lounge
12.2018 - 08.2021

Bartender

One More Time Sports Bar
01.2017 - 11.2018

Co Manager

RaceTrac Petroleum Inc.
06.2010 - 08.2016

Real Estate License - Real Estate

Nature Coast Real Estate School

High School Diploma -

Central High School

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Elizabeth DAddario