Liz Ines
McKee,Texas
Summary
Creative New Business Development Manager with impressive track record of improving sales and growing company customer base. Strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
Lennox
Richardson, TX
04.2023 - Current
- Identified New Business opportunities to revenue and gross pocket margin.
- Established relationships with Territory Managers and District Managers.
- Generated New Business with initiatives and strategic planning.
- Developed New proposals to help TM's win in their Markets
- Established KPI's to track and analyze New Business progress and adjust strategies accordingly.
- Work closely with Districts to identify areas of potential opportunity.
- Held one-on-one meetings with Territory Managers and District Managers to share insight and best practices.
- Enhanced profitability by developing pipelines and supporting sales strategies.
- Prepared sales presentations for District Meetings.
Territory Manager
Lennox Ind
10.2019 - 04.2023
- Develop and maintain Dealer Relationships
- Monitors Sales KPIs
- Leads training on product and insights
- New Business focused
- Implement sales strategies and team building
- Ability to deal with change effectively
- Great communication skills
- Developed sales strategy based on research of consumer buying trends and market conditions
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
- Established successful account relationships by building rapport and maintaining consistent communication
- Prospected at least 5 leads per week and pursued opportunities
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Communicated product quality and market comparisons by creating sales presentations.
Dealer Service Specialist
Lennox Ind
03.2018 - 10.2019
- Inventory Control
- Meet goals and quota metrics
- Developing Dealer relationships
- Implementing inventory management
- Develop and grow New Business.
Branch Manager
Ferguson HVAC
05.2017 - 02.2018
- Boosted sales and customer loyalty through incentive programs
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Complied with regulatory guidelines and requirements
- Resolved various issues impacting sales management and business operations
- Maintained friendly and professional customer interactions
- Consulted customers to boost product sales and services.
LDC Operations Manager
Lennox Ind
10.2013 - 05.2017
- In charge of the Fleet truck daily route Shipping & Receiving
- Inventory Control
- Perform detailed audit reports
- Run Daily Cycle counts
- TP&E software
- SAP
- Daily operation reports
- Built customer loyalty and retention by delivering excellent shipping experiences
- Developed strong rapport with customers and created positive impression of business.
Counter Sales Associate
Lennox Ind
09.2012 - 10.2013
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Documented orders in computer system with general conditions and special customer requirements
- Achieved personal sales goals with great upselling and cross-selling abilities
- Restocked, rotated and visually merchandised products for maximum sales
- Maintained clean, organized and professional counter space with continuous upkeep
- Answered telephone calls to offer information and promote business products.
Education
High School Diploma -
Gilroy High School
Gilroy, CA 09.2012 -
Bachelor of Science - undefined
University of Phoenix
01.2023 - 05.2027
Skills
Customer ServiceCustomer Relationship buildingExcellent attention to detailExcellent computer skillsMS Excel spreadsheet knowledgeProduct and service salesAccount managementAnalytical problem solverStrategic planning
Relationship Building
Decision-Making
Sales Presentations
Pipeline Development
Prospecting
Team Collaboration
Training and Mentoring
Proposal Writing
New Business Development
Key Decision Making
Relationship Building and Management
Accomplishments
- Achieved the Rising Star award in 2021
- Achieved 2 Top Gun awards in 2020 and 2021
- Achieved 2 Master Council awards 2020 and 2021
- Achieved 2 Show Me the Money awards 2020 and 2021
- Grow the territory from $12 million to $18M the first year. Went on to grow the territory the 2nd year to $21M. Ended my 3rd year at $24.6M
- Achieved the Star award through effectively working with my store manager on planning and executing our day to day goals
Timeline
Business Development Manager
Lennox
04.2023 - Current
Bachelor of Science - undefined
University of Phoenix
01.2023 - 05.2027
Territory Manager
Lennox Ind
10.2019 - 04.2023
Dealer Service Specialist
Lennox Ind
03.2018 - 10.2019
Branch Manager
Ferguson HVAC
05.2017 - 02.2018
LDC Operations Manager
Lennox Ind
10.2013 - 05.2017
Counter Sales Associate
Lennox Ind
09.2012 - 10.2013
High School Diploma -
Gilroy High School
09.2012 -