Liz Novak
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Senior Business Analyst
Ecolab
03.2016 - 03.2024
- Improved project scheduling and planning by analyzing training outcomes and identifying areas for improvement.
- Streamlined workflow for better productivity of field associates.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business models.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Mentored team members on business practices, fostering professional growth within the team.
- Enhanced vendor engagement through effective communication of onsite issues while ensuring that all parties are satisfied with outcomes.
Social Media Coordinator
Jenny Boston Boutique
08.2015 - 05.2016
- Boosted brand visibility by developing and implementing engaging social media campaigns.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Increased website traffic through effective cross-promotion and link sharing on social media channels.
Assistant Store Manager
American Girl
08.2008 - 08.2015
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Education
Bachelor of Science - Business Management
Lesley University
Cambridge, MASkills
- Forecasting and planning
- Operations Analysis
- Stakeholder Management
- Team Management
- Operations Management
- Documentation
- Project Management
- Operations Oversight
- Business Development
- Issue Resolution
- Process Improvements
Timeline
Senior Business Analyst
Ecolab
03.2016 - 03.2024
Social Media Coordinator
Jenny Boston Boutique
08.2015 - 05.2016
Assistant Store Manager
American Girl
08.2008 - 08.2015
Bachelor of Science - Business Management
Lesley University