Liz Opie

Dynamic customer service professional with experience at Tide Dry Cleaners, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Proven ability to manage high-pressure situations while maintaining professionalism, ensuring customer satisfaction, and efficiently handling escalated calls. Skilled in data entry and committed to delivering exceptional service.

I was employed by Air New Zealand, a small, boutique international airline of New Zealand which is consistently rated in the top 10 of airlines, for 21 years, flying around the world. From 1991-2012. This experience was the best job of my life. It taught me to be self sufficient, punctual, disciplined, a team collaborator, good communication and problem solving skills, and maintaining high customer satisfaction and fostering loyalty. skills,