Elizabeth Rathbun
Whitmore Lake,MI
Summary
Motivated employee with engaging personality and flexible approach. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Excited to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Aubrees Pizzeria and Grill
09.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Handling a party of 50 solo, splitting their bills
FOH & BOH
Noodles & Company
04.2021 - 06.2022
- Ensured compliance with local health codes and safety regulations in all front of house areas.
- Assisting in food allergies and sensitivities, recommending dishes that are right for the guest
- Cross-training allowing flexibility among Front Of House team members
- Cash handling
FOH
Dairy Queen Grill & Chill
09.2019 - 03.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Serviced over 60 cars a shift in a timely manner
- Adapting to multiple call offs on shift.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
Education
No Degree - Esthiology
Douglas J Aveda Institute Ann Arbor, Mi
Ann Arbor, MI05.2023
High School Diploma -
Dexter High School
Dexter, MI05.2021
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Sales Techniques
- Customer Service
- Sanitization
- Eyebrow shaping and tinting
- Eyelash extension application
- Michigan licensed esthetician
- Chemical facial peels
Certification
- PCA Professional peel certification
- Dolche lash certification in Classic
Timeline
Server
Aubrees Pizzeria and Grill
09.2022 - 09.2024
FOH & BOH
Noodles & Company
04.2021 - 06.2022
FOH
Dairy Queen Grill & Chill
09.2019 - 03.2021
No Degree - Esthiology
Douglas J Aveda Institute Ann Arbor, Mi
High School Diploma -
Dexter High School
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