Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liz Settle

Memphis,TN

Summary

Insightful Quality Auditor with 6years of experience directing daily activities to lead operations. Proven track record of developing targeted business operations plans and implementing improvements. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.

Overview

9
9
years of professional experience

Work History

Caregiver

Resource One Medical Staffing
Memphis, TN
03.2022 - Current

Communicating Effectively, Bathe, Patient Care, Assisting with Attire,

Server Assistant

Redhook
Memphis, TN
06.2019 - 10.2024
  • Assisted servers in delivering food and beverages to ensure timely service.
  • Maintained cleanliness of dining areas, contributing to a positive guest experience.
  • Supported inventory management by restocking supplies and organizing storage areas.
  • Collaborated with kitchen staff to expedite order processing and enhance efficiency.
  • Monitored guest needs and communicated feedback to improve overall satisfaction levels.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Greeted customers warmly to provide exceptional customer service.

General Manager

McDonald's
Cordova, TN
10.2016 - 02.2022
  • Designed sales and service strategies to improve revenue and retention.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Led employee evaluations with constructive feedback to boost performance.
  • Trained employees on duties, policies and procedures.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Tracked monthly sales to generate reports for business development planning.
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
  • Supervised employees through planning, assignments and direction.
  • Developed service and sales strategies to improve retention and revenue.
  • Taught alertness and security tactics to reduce theft and losses.
  • Recruited, trained and empowered employees to achieve key performance indicators.

Education

Certificate of Technical Studies - Medical

Ultimate Medical Academy
Clearwater, FL

Computer Networking

University of Phoenix
Tempe, AZ
07-2011

High School Diploma -

Village High School
Pleasanton, CA
06-2006

Skills

  • Sales team development
  • Policy/program development
  • Supervision and training
  • Cross-functional team management
  • Leadership and team building
  • Safety protocol
  • Employee scheduling
  • Data review
  • Packaging and sanitation
  • Team oversight
  • Customer experiences
  • Communication skills
  • Calm under pressure
  • Profit and loss accountability
  • Performance improvements

Timeline

Caregiver

Resource One Medical Staffing
03.2022 - Current

Server Assistant

Redhook
06.2019 - 10.2024

General Manager

McDonald's
10.2016 - 02.2022

Computer Networking

University of Phoenix

High School Diploma -

Village High School

Certificate of Technical Studies - Medical

Ultimate Medical Academy