Liz Shapiro
Austin,TX
Summary
Retail professional with 15+ years of experience working within various divisions of independent and start-up retail. Strengths in project management, customer service, building vendor relationships, and creating an inclusive and collaborative work environment.
Overview
13
13
years of professional experience
Work History
Store Director
Imogene + Willie
06.2023 - Current
- Lead and supervise a team of sales staff and managers; manage hiring, training, and mentoring
- Oversee all communication from HQ across multiple teams; CX, the Warehouse, Director of Stores, Events, Production, and Accounting
- Manage shop administrative duties; payroll, hiring, scheduling, cash log, and store metrics
- Manage shop inventory; shipments, merchandising, stock room organization, stock levels, web orders, daily cycle counts
- Hired Assistant Store Director and Shop Lead; promoted both staff to store leadership within 1 year
- Organized special events within store to drive foot traffic, create staff sales incentives, and foster community and brand awareness
Shop Lead
Imogene + Willie
09.2022 - 06.2023
Pilates Instructor
Open Door Pilates/Core Therapy & Pilates
08.2018 - 09.2022
- Virtual and in-person movement teacher providing therapeutic one-on-one Pilates sessions and group classes
Store Director
Billy Reid
08.2016 - 01.2018
- Managed store operations; led and supervised a team of sales professionals
- Increased revenue through clienteling, store events, and team initiatives
- Implemented company visual presentation and merchandising standards
- Completed reporting, summaries and communicated product needs weekly
- Traveled semi-annually to headquarters in Florence, AL for training
Assistant Store Director
Billy Reid
02.2016 - 07.2016
Sales Associate
Billy Reid
12.2015 - 01.2016
Online Store Manager
Service Menswear
11.2013 - 12.2015
- Managed all aspects of online business including development and launch of website
- Created all online content; managed inventory, order fulfillment, and social media
- Organized and executed in-house product photo shoots
- Traveled to Las Vegas and NYC semi-annually as assistant buyer
- Created online shop procedures manual for associates and future management
Production Associate
Bonobos
07.2012 - 07.2013
- Partnered with manager to oversee the production process from sampling to finished goods in multiple product categories; Knits, Sweaters, Woven Shirts, and Accessories
- Communicated daily with overseas mills and factories; coordinated production deadlines using time and action calendar
- Tracked all pre-production samples across multiple teams; Design, Photography, Merchandising, Wholesale, and Marketing
Customer Service
Bonobos
11.2011 - 07.2012
Education
Bachelor of Arts - Studio Art
Kenyon College
Gambier, OH05-2008
Timeline
Store Director
Imogene + Willie
06.2023 - Current
Shop Lead
Imogene + Willie
09.2022 - 06.2023
Pilates Instructor
Open Door Pilates/Core Therapy & Pilates
08.2018 - 09.2022
Store Director
Billy Reid
08.2016 - 01.2018
Assistant Store Director
Billy Reid
02.2016 - 07.2016
Sales Associate
Billy Reid
12.2015 - 01.2016
Online Store Manager
Service Menswear
11.2013 - 12.2015
Production Associate
Bonobos
07.2012 - 07.2013
Customer Service
Bonobos
11.2011 - 07.2012
Bachelor of Arts - Studio Art
Kenyon College
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