STACY HAMM
Carteret,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Store Director
Target
East Hanover, NJ
10.2019 - 03.2023
- Led diverse team of 4 Executive Team Leaders, 12 Team Leaders and over 250 Team Members.
- Improved store operational processes, controllable expenses and increased sales to $54 million in 3 years with year over year growth of 10% comp.
- Actively recruited, assessed, and developed top talent at Executive and team leader level to promote team collaboration and efficiency across multiple pyramids.
- Improved leadership execution by actively engaging in performance management, which included recognizing, coaching, providing constructive feedback, writing and delivering corrective actions, and performance reviews.
- Achieved consistent financial objectives with optimal controls around payroll allocation and adjustments.
- Analyzed operating and financial statements for profitability ratios.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Ensure protection of company assets by reducing established shrinkage goal.
- Responsible for all operational matrix and KPI that drive productivity and sales.
Executive Team Leader, Sales Specialty
Target
East Hanover, NJ
01.2016 - 10.2019
- Analyze and monitor business trends, develop and implement plans to maximize sales goals 13% comp, increase operational efficiency, and reduce shortage.
- Recruit, hire, retrain and develop high performing team of managers and associates to achieve excellence in customer service.
- Coach team to develop and maintain operational best practices in stock flow, sales floor presentation, all merchandise function (price changes, transfer, damages etc.).
- Mentored employees to help improve skills and enable team members to become peak performers on job by established personal growth developmental plans.
Executive Human Resources Manager
Target
East Hanover, NJ
07.2010 - 01.2016
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset for 180 team members.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Reduced daily process gaps while supervising employees to achieve optimal productivity.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Instructed senior leaders on appropriate employee corrective steps.
- Motivated employees through special events, incentive programs, and constructive feedback, team engagement 98% team Voice Survey.
Education
MBA - Business Administration And Management
New Jersey City University
Jersey City, NJ05.2016
Bachelor of Science - Business Administration And Management
New Jersey City University
Jersey City, NJ08.2012
Skills
- Retail Merchandise Quality Standards
- Verbal and Written Communication
- Inventory Management
- Business Development
- Employee Motivation
- Oversee Administrative Functions
- Work Planning and Prioritization
- Leadership Development
- Motivational Leadership
- Customer Relations
- Coaching and Mentoring
- Marketing
Quote
Growth demands a temporary surrender of security.
Gail Sheehy
Timeline
Store Director
Target
10.2019 - 03.2023
Executive Team Leader, Sales Specialty
Target
01.2016 - 10.2019
Executive Human Resources Manager
Target
07.2010 - 01.2016
MBA - Business Administration And Management
New Jersey City University
Bachelor of Science - Business Administration And Management
New Jersey City University