STACY HAMM
Carteret,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Store Director
Target
10.2019 - 03.2023
- Led diverse team of 4 Executive Team Leaders, 12 Team Leaders and over 250 Team Members.
- Improved store operational processes, controllable expenses and increased sales to $54 million in 3 years with year over year growth of 10% comp.
- Actively recruited, assessed, and developed top talent at Executive and team leader level to promote team collaboration and efficiency across multiple pyramids.
- Improved leadership execution by actively engaging in performance management, which included recognizing, coaching, providing constructive feedback, writing and delivering corrective actions, and performance reviews.
- Achieved consistent financial objectives with optimal controls around payroll allocation and adjustments.
- Analyzed operating and financial statements for profitability ratios.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Ensure protection of company assets by reducing established shrinkage goal.
- Responsible for all operational matrix and KPI that drive productivity and sales.
Executive Team Leader, Sales Specialty
Target
01.2016 - 10.2019
- Analyze and monitor business trends, develop and implement plans to maximize sales goals 13% comp, increase operational efficiency, and reduce shortage.
- Recruit, hire, retrain and develop high performing team of managers and associates to achieve excellence in customer service.
- Coach team to develop and maintain operational best practices in stock flow, sales floor presentation, all merchandise function (price changes, transfer, damages etc.).
- Mentored employees to help improve skills and enable team members to become peak performers on job by established personal growth developmental plans.
Executive Human Resources Manager
Target
07.2010 - 01.2016
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset for 180 team members.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Reduced daily process gaps while supervising employees to achieve optimal productivity.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Instructed senior leaders on appropriate employee corrective steps.
- Motivated employees through special events, incentive programs, and constructive feedback, team engagement 98% team Voice Survey.
Education
MBA - Business Administration And Management
New Jersey City University
Jersey City, NJ05.2016
Bachelor of Science - Business Administration And Management
New Jersey City University
Jersey City, NJ08.2012
Skills
- Retail Merchandise Quality Standards
- Verbal and Written Communication
- Inventory Management
- Business Development
- Employee Motivation
- Oversee Administrative Functions
- Work Planning and Prioritization
- Leadership Development
- Motivational Leadership
- Customer Relations
- Coaching and Mentoring
- Marketing
Quote
Growth demands a temporary surrender of security.
Gail Sheehy
Timeline
Store Director
Target
10.2019 - 03.2023
Executive Team Leader, Sales Specialty
Target
01.2016 - 10.2019
Executive Human Resources Manager
Target
07.2010 - 01.2016
MBA - Business Administration And Management
New Jersey City University
Bachelor of Science - Business Administration And Management
New Jersey City University
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