Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Liz Vachon

White Lake,Mi

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Resident Services Manager

Canterbury-on-the-Lake Senior Living Community
05.2016 - Current
  • Serve as a patient advocate for residents transitioning from one level of care to another within our community, ensuring residents receive a consistent high level of care, their current healthcare needs are met, and ongoing regulatory compliance is achieved
  • Successfully plan and host resident events, volunteer events, and fundraising events throughout the year resulting in high levels of resident satisfaction, a consistent and engaged volunteer base, and ongoing support for community fundraising events
  • Manage transportation fleet of community vehicles and transportation schedule to provide safe, reliable transportation to residents for recreational, personal and medical needs
  • Supervise all transportation staff, processed payroll, and provided ongoing training and meaningful performance reviews
  • Grew the volunteer base to the largest in the community’s history through networking and implementing ongoing volunteer retention strategies
  • Provide orientation, education and ongoing support to volunteers working in all areas of the community
  • Manage resident volunteer staff in all operations of on-site Gift Shop
  • Under my leadership, Gift Shop proceeds provided $24,000 to local high school students with college scholarships
  • Provide oversight to Beauty Salon Staff ensuring safety and regulatory compliance and high levels of customer satisfaction
  • Supervise all salon staff, process payroll, and provide ongoing training and meaningful performance reviews
  • Plan and host a variety of programs for seniors of all physical abilities and cognitive abilities
  • Programs support residents’ overall wellbeing and connectedness including recreation, education, spiritual, and intergenerational programming
  • Host resident planning meetings to ensure offerings meet needs and wants of all residents in all levels of care
  • Provide technology and technical support to residents for computers, phones and other devices as needed
  • Support sales and marketing efforts and census and occupancy levels through community networking, providing tours to prospective residents and other professionals as needed.

Head Coach

Girls on the Run
03.2013 - 05.2020
  • Successfully introduced and maintained the program whose mission is to inspire girls to be joyful, healthy and confident at Dublin Elementary School in White Lake
  • Recruited and maintained volunteers to ensure sustainability of the program Engaged students and teachers to ensure high levels of program participation
  • Raised funds for the foundation through community engagement
  • Coached girls in grades 3-5 in skills that promote healthy living and self-respect while offering physical training for celebratory 5k
  • Received the Coach of the Season award in 2018
  • Received the Social Responsibility Service Award in 2015 from the Metro-Detroit YMCA for my work with the program.

Preschool Teacher

Walled Lake Consolidated School District
09.2014 - 05.2016
  • Instructed children ages 3-5 in a classroom setting and supported their ongoing needs
  • Created and implemented lesson plans, small group activities, large group activities, field trips, and parent-teacher conferences
  • Maintained safe, inviting learning space, compliant with all licensing policies and procedures
  • Reported daily to an online database the educational and social milestones of the preschooler.

Club Leader

Genesee Intermediate School District
10.2007 - 04.2009
  • Instructed an afterschool program that taught children the importance of eating healthy and exercising
  • Followed a lesson plan, collected the supplies needed for the class.

Information & Referral Intern

Oakland Livingston Human Service Agency
06.2003 - 12.2003
  • Contacted agencies in Livingston County via phone interviews and mailings and gathered information about the programs and services they provided
  • Inputted information using Refer Software to make a 211 Database System called LC Help Now.

Parent Coordinator

Michigan State University Extension
01.2003 - 09.2003
  • Created a resource guide of the parent programs for parents who had children aged 0-5 years
  • Provided parenting information and resources to Livingston County residents
  • Researched parenting information for grants for the Livingston Educational Service Agency
  • Planned and implemented nutrition education programs.

Education

Bachelor of Science - Human Development And Family Studies

Michigan State University
East Lansing, MI
04.2003

Skills

  • Data Entry
  • Client Relations
  • Database Management
  • Microsoft Office
  • Decision-Making
  • Staff Management
  • Creative and Adaptable
  • Schedule Coordination
  • Social Media Engagement
  • Employee Motivation and Guidance

Accomplishments

Above and Beyond Award Canterbury-on-the-Lake 2018

Coach of the Season Girls on the Run 2018

Social Responsibility Service Award YMCA of Metro-Detroit 2015

Top Fundraiser for Team Elouise for the Cystic Fibrosis Foundation.

Timeline

Resident Services Manager

Canterbury-on-the-Lake Senior Living Community
05.2016 - Current

Preschool Teacher

Walled Lake Consolidated School District
09.2014 - 05.2016

Head Coach

Girls on the Run
03.2013 - 05.2020

Club Leader

Genesee Intermediate School District
10.2007 - 04.2009

Information & Referral Intern

Oakland Livingston Human Service Agency
06.2003 - 12.2003

Parent Coordinator

Michigan State University Extension
01.2003 - 09.2003

Bachelor of Science - Human Development And Family Studies

Michigan State University
Liz Vachon