Liza Garcia
El Paso,TX
Summary
Bilingual Certified Medical Assistant with over 10 years of combined clinical and front desk experience in busy outpatient medical practices. Adept at managing patient flow, performing detailed administrative work, and delivering compassionate, culturally sensitive patient care. Skilled in EMR systems, insurance verification, appointment scheduling, and medication coordination. Strong multitasker with a team-focused mindset and a passion for supporting both patients and providers in achieving high standards of healthcare delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant / Front Office Coordinator
Transmountain Primary Care
01.2021 - Current
- - Greet patients in English and Spanish, verify appointments, and manage check-in/check-out procedures.
- - Schedule, confirm, and optimize appointments and patient flow.
- - Verify insurance, obtain prior authorizations, and manage payments and reports.
- - Respond to phone calls, coordinate referrals, medications, and documentation.
- - Assist with clinical tasks including vital signs and back-office support.
Medical Assistant / Front Desk Specialist
Conifer Health Solutions
08.2018 - 11.2020
- - Managed front desk operations: scheduling, registration, insurance verification.
- - Processed payments, scanned records, and maintained accurate EMR documentation.
- - Delivered administrative and limited clinical support in a high-volume setting.
Certified Medical Assistant / Front Office Administrator
Tenet Practice Resources
06.2012 - 02.2018
- - Managed full front office workflow: greeting, scheduling, insurance, payments.
- - Assisted with surgeries, billing, provider communication, and hospital charge entry.
- - Provided clinical care including vitals, immunizations, EKGs, and minor procedures.
- - Ensured compliance with HIPAA and maintained thorough patient documentation.
Education
Medical/Laboratory Assistant Certificate Program -
Southwest University
El Paso, TX05.2010
High School Diploma - undefined
Del Valle High School
El Paso, TX01.1999
Skills
- Patient intake and exit management
- Reception management
- Coordinated scheduling expertise
- Insurance claims management
- Prior authorization coordination
- Experience with EMR documentation processes
- Medication management
- Clinical evaluation and prioritization
- Experience with minor office tasks and EKG monitoring
- Regulatory compliance in healthcare
- Proficient in English and Spanish communication
- End-of-day transaction management
Certification
Basic Life Support (BLS), CPR – American Heart Association
Timeline
Medical Assistant / Front Office Coordinator
Transmountain Primary Care
01.2021 - Current
Medical Assistant / Front Desk Specialist
Conifer Health Solutions
08.2018 - 11.2020
Certified Medical Assistant / Front Office Administrator
Tenet Practice Resources
06.2012 - 02.2018
High School Diploma - undefined
Del Valle High School
Medical/Laboratory Assistant Certificate Program -
Southwest University
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