Liza Velovic
Lagrangeville
Summary
Dedicated employee with exceptional customer service skills, ensuring guest satisfaction and safety. Committed to maintaining cleanliness, food and product handling standards while enhancing guest experiences.
Overview
7
7
years of professional experience
Work History
Server
Ryan Family Farm
Lagrangeville, NY
04.2024 - Current
- Delivered exceptional customer service, enhancing guest experience and satisfaction.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Trained new staff on operational procedures and customer interaction techniques.
- Collaborated with kitchen staff to coordinate meal timing and presentation standards.
- Implemented best practices for cleanliness and safety in dining areas.
- Resolved customer complaints promptly, maintaining positive relationships and repeat business.
Lunch Monitor
Our Lady of Lourdes Highschool
Poughkeepsie, NY
09.2022 - Current
- Supervised lunch periods, ensuring student safety and adherence to school policies.
- Monitored cafeteria behavior, promoting a respectful and inclusive environment.
- Collaborated with staff to address student concerns promptly and effectively.
- Implemented strategies to improve lunchroom organization and workflow efficiency.
- Increased student safety during lunch periods by diligently supervising all areas of the cafeteria and intervening in any conflicts or issues promptly.
- Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
Medical Technician
Tek Medical
Hopewell Jct Ny
09.2019 - Current
- Conducted diagnostic tests and analyzed results to ensure accurate patient care.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Education
High School Diploma - Cosmetollogy
College of Beauty
Michigan2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- Customer service
Languages
Albanian
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Server
Ryan Family Farm
04.2024 - Current
Lunch Monitor
Our Lady of Lourdes Highschool
09.2022 - Current
Medical Technician
Tek Medical
09.2019 - Current
High School Diploma - Cosmetollogy
College of Beauty