Liza Yaneth Soto Soto
Galax,VA
Summary
An inspired and expert individual looking for an employee position to offer quality client support and use superb relational ability. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Office Clerk
Twin County Orthopedics
08.2024 - Current
- Enhanced the patient experience through efficient check-in/check-out processes.
- Maintained accurate records of patient information.
- Handled phone calls efficiently.
- Verified insurance documentation.
- Scheduled patients for imaging services like MRI and CT.
- Schedule additional patient referrals as needed.
- Ensured timely distribution of needed patient records to healthcare facilities.
- Conducted pre-authorization calls to insurance companies for imaging procedures.
Head Waitress
El Torito Mexican Restaurant
Galax, VA
01.2014 - Current
- Assist on an as-needed basis to support staffing needs.
- Furnishing clients with an impeccable eating experience is my goal to accomplish on a regular basis.
- Experienced hostess with proven ability to manage guest seating arrangements.
- Maintained top Mexican restaurant status for renowned lunch specials and customer care
- Demonstrated leadership as the most senior hostess.
Office Clerk
Twin County Urgent Care
03.2022 - 07.2024
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Organized office supplies and maintained an inventory of stock items.
- Received payments from customers via cash or credit card transactions.
- Supported office clerical functions using word processing and other software, email and office machines.
- Created and maintained patient records, including demographic data and insurance information.
- Assisted in the scheduling of appointments for patients.
- Managed patient inquiries regarding health care services, billing issues, and other related concerns.
Food Server
El Tajin Mexican Restaurant
Galax, VA
01.2016 - 12.2016
- Offered comprehensive support across various roles including hosting, serving, and clerical duties effectively.
- Unexpected issues led to the early closure of the restaurant.
Education
Associate of General Studies - Health Sciences
Wytheville Community College
Wytheville, VA05-2025
Certificate - Dental Assistant
Wytheville Community College
Wytheville, VA12-2024
High school diploma -
Galax High School
Galax, VA06.2017
Skills
- Fluent in English and Spanish
- Cash Management
- Customer Service
- Flexible and Adaptive
- Effective Verbal Communicator
- Basic Computer Skills
- Detail-Oriented Data Management
- Telephonic Engagement
- Scheduling
- Insurance Eligibility Verification
- Strong Organizational Skills
- Record preparation
- Office administration
- Document scanning
- Data entry
References
- Kendall Gwaltney, Co-worker, (434)-774-6474
- Cecelia Jaime, Assistant Manager at El Torito Mexican Restaurant, (276)-236-0455
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Office Clerk
Twin County Orthopedics
08.2024 - Current
Office Clerk
Twin County Urgent Care
03.2022 - 07.2024
Food Server
El Tajin Mexican Restaurant
01.2016 - 12.2016
Head Waitress
El Torito Mexican Restaurant
01.2014 - Current
Associate of General Studies - Health Sciences
Wytheville Community College
Certificate - Dental Assistant
Wytheville Community College
High school diploma -
Galax High School
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