Rafaelito Gomez
Brooklyn,NY
Summary
Highly motivated and driven professional with a strong desire to contribute to a reputable organization that offers ample room for personal and professional growth. Committed to leveraging skills and expertise to make a positive impact on both the company and colleagues. Seeking a challenging role to actively contribute to creating a better work environment and making a difference in the lives of others.
Overview
10
10
years of professional experience
Work History
Server
Exquisite StaffingLlc.
09.2021 - Current
- Bartending
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Detailing
Exotic Auto Bath
09.2017 - 01.2021
- Cleaning, polishing and vacuuming the interiors and exteriors of vehicles
- Determining the correct cleaning agents to use
- Operating cleaning equipment
- Providing customer service
- Ability to multitask and work as a team
- Attention to detail
Car Dispatcher
Junior Luxury Inc.
01.2019 - 12.2020
- Dispatch drivers
- Multitask in between phone calls
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Analyzed customer feedback and provided solutions to improve customer service.
Delivery Driver
LaserShip
01.2018 - 12.2018
- Company Overview: Delivery Carrier
- Loaded and unloaded packages
- Sorted items according to its destination
- Delivered packages in a timely fashion
- Delivery Carrier
Babysitter
07.2015 - 12.2015
- Pick up children at school dismissal
- Assist with their homework
- Prepare meals
- Perform 1.1 tutor sessions with children struggling with academics
Bartender/Waitress
Eddies JR
01.2015 - 07.2015
- Prepared drinks for customers upon their request
- Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
- Handled the cash register when needed
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Education
High School -
Williamsburg Preparatory High School
01.2015
Skills
- Bilingual (English/Spanish)
- Proficient in assigned job tasks
- Good customer-relations background
- Excellent communication
- Excellent organizational
- Hardworking
- Team collaboration
- Safe food handling
- Cleanliness standards
- Cash handling
- Strong work ethic
- Task prioritization
Timeline
Server
Exquisite StaffingLlc.
09.2021 - Current
Car Dispatcher
Junior Luxury Inc.
01.2019 - 12.2020
Delivery Driver
LaserShip
01.2018 - 12.2018
Detailing
Exotic Auto Bath
09.2017 - 01.2021
Babysitter
07.2015 - 12.2015
Bartender/Waitress
Eddies JR
01.2015 - 07.2015
High School -
Williamsburg Preparatory High School
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