Cynthia Loera
Fort Valley,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrates strong attention to detail and accuracy in all tasks, with a willingness to take on added responsibilities to meet team goals. Skilled in customer service, cash handling, and maintaining confidentiality in a professional banking environment.
Overview
4
4
years of professional experience
Work History
Server
La Parrilla Mexican Grill
09.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed order accuracy, effectively communicating with kitchen staff to fulfill requests.
- Assisted in training new servers on menu items and restaurant procedures.
- Handled cash transactions, balancing registers at the end of shifts with precision.
Assistant Manager
Margaritas Mexican Grill
11.2023 - 09.2024
- Assisted in managing daily operations and staff scheduling to ensure efficient service delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Restaurant Busser
Margaritas Mexican Grill
08.2021 - 11.2023
- Assisted servers by efficiently clearing and resetting tables for optimal guest turnover.
- Maintained cleanliness of dining area, ensuring high standards of hygiene and presentation.
- Collaborated with kitchen staff to expedite service during peak hours, enhancing overall efficiency.
Education
Associate of Applied Science - Banking And Finance
Central Georgia Technical College
Macon, GA05-2026
High School Diploma -
Peach County High School
Fort Valley, GA05-2024
Skills
- Customer service
- Order accuracy
- Cash handling
- Staff training
- Bilingual (English/Spanish)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
La Parrilla Mexican Grill
09.2024 - Current
Assistant Manager
Margaritas Mexican Grill
11.2023 - 09.2024
Restaurant Busser
Margaritas Mexican Grill
08.2021 - 11.2023
Associate of Applied Science - Banking And Finance
Central Georgia Technical College
High School Diploma -
Peach County High School