Lizbeth Berven
Pleasanton,CA
Summary
Experienced, dedicated Manager successful at raising occupancy rates by securing long-term tenants. Energetic professional, hardworking, educated and willing to go the extra mile to complete any task.
Overview
13
13
years of professional experience
Work History
Apartment Community Manager
Deer Ridge Management
Pleasanton, CA
04.2017 - Current
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Increased profitability by resident retention and high occupancy.
- Increased property income 33%.
- Scheduled contractors for maintenance issues.
- Completed final move-out walk-throughs for tenants.
- Maximized rental income while minimizing expenses through effective planning and control.
- Collected and kept careful records of rental payments.
- Delivered emergency 24-hour on-call service for any tenant issues.
- Kept rental income coming in by quickly filling vacancies.
- Carefully screened applicants for tenancy.
- Responded to tenant complaints and concerns.
- Processed security deposit refunds.
Assistant Property Manager
D. Meyers Properties
Berkeley, CA
05.2011 - Current
- Recycle compliance.
- Inspect all properties for safety concerns regularly.
- Work with the owner to insure timely apartment turnover while maintaining a high standard of cleanliness and repair.
- Ensured common areas were kept clean, neat and free of debris.
- Various tasks as needed.
Community Manager
T.C. Properties
Modesto, CA
11.2016 - 04.2017
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Effectively managed a team of 6 employees, including maintenance and activities personnel.
- Supervised the facilities and services for two senior resident apartment communities.
- Worked with maintenance staff to complete repairs and enhancements in a timely manner.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs that needed immediate attention.
- Maintained 100% compliance in the Section 8 Voucher housing Program
On Site Apartment Manager
Litten-Fuller Group
Fresno, CA
03.2013 - 11.2016
- Carefully screened applicants for tenancy.
- Maintained constant balance of property petty cash account.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Resolved conflicts between tenants in the most effective manner.
- Managed a community of nearly 40 apartment homes.
- Maintained 95% or higher occupancy rate.
- Experience with Section 8 Voucher Housing Program
Education
High School Diploma - undefined
Amador Valley High School
PleasantonGeneral Education & Earley Childhood Growth And Development
West Las Positas Community College
Livermore, CASkills
- Self-motivated
- Customer service-focused
- Conflict resolution
- Knowledge of California real estate laws
- Complex problem solving
- Tenant issue resolution
Additional Information
- LEGAL ASPECTS OF REAL ESTATE IN CALIFORNIA
- NEW LAWS EFFECTING RENTAL HOUSING 2018
- CALIFORNIA REAL ESTATE PRINCIPLES
- CALIFORNIA REAL ESTATE PRACTICE
- NEW LAWS EFFECTING RENTAL HOUSING 2017
- PREPARING THE PROPERTY
- PROFESSIONAL LEASING SKILLS.
- MOVE-IN PROCESS
- RENT COLLECTIONS AND NOTICES.
- RESIDENT ISSUES
- ENDING THE TENANCY
- PROFESSIONAL SKILLS FOR SUPERVISORS
- MAINTENANCE MANAGEMENT: MAINTAINING THE PROPERTY
- BUDGET DEVELOPMENT AND IMPLEMENTATION
- FAIR HOUSING: ITS THE LAW
- ETHICS IN PROPERTY MANAGEMENT
- LIABILITY AND RISK MANAGEMENT : PROTECTING THE INVESTMENT
- BUDGET DEVELOPMENT AND IMPLEMENTATION
- CRIME AND RESPONSIBILITY IN RENTAL HOUSING
- RESIDENT SCREENING AND CREDIT REPORTS
Timeline
Apartment Community Manager
Deer Ridge Management
04.2017 - Current
Community Manager
T.C. Properties
11.2016 - 04.2017
On Site Apartment Manager
Litten-Fuller Group
03.2013 - 11.2016
Assistant Property Manager
D. Meyers Properties
05.2011 - Current
High School Diploma - undefined
Amador Valley High School
General Education & Earley Childhood Growth And Development
West Las Positas Community College
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