Summary
Overview
Work History
Education
Skills
CERTIFICATION
Timeline
Generic

LIZBETH FELIPE PEREZ

Oxnard

Summary

Dedicated individual eager and compassionate in providing patient care. Strong customer service skills and ability to work well in a team environment. Seeking to leverage expertise in a healthcare setting.

Overview

5
5
years of professional experience
2022
2022
years of post-secondary education

Work History

Medical Administrative Assistant

Clinicas Del Camino Real
Oxnard
06.2023 - Current
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Handled customer service inquiries in person, via telephone and through email.
  • Used NextGen to schedule appointments.
  • Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.

Patient Service Representative

General Home Medical Supply
Westlake
04.2022 - 06.2023
  • Processing DME/OB Rx and authorizations
  • Insurance knowledge (Medi-Cal, Medicare, HMO's, PPO's)
  • Performed various administrative tasks by filing, copying and faxing documents
  • Provided customer service via telephone and in person

Production Worker

Bobalu Berries
08.2021 - 04.2022
  • Weighed product, verified weight and quantity while accurately recording data
  • Monitored Strawberry Mill for incoming product
  • Attached labels and locks to barrels and pails
  • Transferring pails to storage tanks

Customer Service Cashier

La Michoacana Ice Cream Parlor
Oxnard
10.2020 - 07.2021
  • Welcoming and greeting every customer
  • Restocked station's regularly to help meet customer's needs
  • Cleaned tables and stations throughout the day
  • Trained new employees to work procedures

Education

MA

Medical Assistant Program
02.2025 - 06.2025

Hueneme High School
Oxnard, CA

Skills

  • Electronic Medical Records Software
  • Medical Terminology/Billing
  • Front Desk Operations
  • Insurance Verification
  • Teamwork
  • Multitasking
  • Customer Service

CERTIFICATION

BASIC LIFE SUPPORT (BLS) - American Heart Association

Timeline

MA

Medical Assistant Program
02.2025 - 06.2025

Medical Administrative Assistant

Clinicas Del Camino Real
06.2023 - Current

Patient Service Representative

General Home Medical Supply
04.2022 - 06.2023

Production Worker

Bobalu Berries
08.2021 - 04.2022

Customer Service Cashier

La Michoacana Ice Cream Parlor
10.2020 - 07.2021

Hueneme High School
LIZBETH FELIPE PEREZ