Experienced with driver management, route optimization, and team leadership. Proficient at cash register, Conflict resolution. customer satisfaction and retention
Overview
2022
2022
years of professional experience
Work History
Driver/Mgr/Owner
Aa1 Taxi
07.2006 - 12.2021
Supervised daily operations of drivers, correlated taxi sales to driver monies.
Coordinated driver schedules to optimize service efficiency and reduce wait times.
Trainied new drivers re: routing, custormer service.
Monitored performance, identifying areas for improvement in operational processes.
Coordinated with drivers to organize timely customer pickup .
Developed strong relationships with customers through consistent communication and excellent service, resulting in repeat business.
Streamlined route planning with the use of GPS, for maximum efficiency.
Addressed equipment breakdowns promptly by coordinating with trusted area repair shops.
Implemented preventative maintenance schedules for vehicles, reducing downtime due to mechanical issues.
Certified Medical Assistant
OCFASA
09.2001 - 07.2006
Assisted physicians with minor surgries
Obtained x-ray license. Performed x-rays on amd developed.
Applied Wound Care meds and wraps.
Organized and performed double-blind Wound care study.
Trained new medical Assistantsin all manor of back office assisting, with focus on Patient care and satisfaction.
Maintained records for all woundcare patients and thier progress.
Sales Associate/Cashier/Manager
Woolco Dept Store/ Krausers/Quick Chek Convenience Stores
1982 - 2000
Drove sales through excellent customer service.
Stocked shelves and inventoried.
Hired/Fired employeesand ensured the smooth running of operations.
Trained new staff on company polocies, cashier respomsibilities.
Ensured accuracy of cashiers through balancing drawers
.Obtained customer feedback to improve customer service quality.
Daily reports for Corporate along with counting and making deposits
Fostered custonmer relationships
Education
High School Diploma -
Wall Twp High School
Wall Township, NJ
Timeline
Driver/Mgr/Owner
Aa1 Taxi
07.2006 - 12.2021
Certified Medical Assistant
OCFASA
09.2001 - 07.2006
Sales Associate/Cashier/Manager
Woolco Dept Store/ Krausers/Quick Chek Convenience Stores