Lizbeth Martinez
El Paso
Summary
Dynamic and detail-oriented professional with experience at Walmart as an Online Grocery Associate, excelling in order accuracy and customer engagement. Proven ability to adapt to changing workflows while maintaining high standards of food safety and customer service. Recognized for efficient packing and effective communication, consistently meeting deadlines and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
Reno, NV
10.2024 - 08.2025
- Assisted customers with online grocery orders and inquiries.
- Processed and fulfilled online grocery orders efficiently.
- Maintained cleanliness and organization of the grocery area.
- Collaborated with team members to enhance order accuracy.
- Ensured compliance with safety and sanitation standards consistently.
- Adapted quickly to changes in workflows and priorities.
- Supported training of new associates on operational procedures.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Material Handler
Tesla
Sparks, NV
10.2023 - 12.2023
- Operated Pallet Jacks
- Assisted in unloading deliveries and organizing materials for optimal storage and accessibility.
- Followed safety protocols to minimize risks while handling hazardous materials and equipment.
- Collaborated with team members to streamline workflow and enhance operational efficiency during peak periods.
- Participated in training sessions to improve skills related to material handling and safety procedures.
- Supported continuous improvement initiatives by providing feedback on processes and suggesting enhancements.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Education
High School Diploma -
Procter R Hug Highschool
Reno, NV06-2023
Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Efficient packing
- Shelf stocking
- Food safety awareness
- Online order tracking
- Adaptability to change
- Safe lifting techniques
- Stock replenishment
- Customer service
- Attention to detail
- Customer relations
- Heavy lifting
- Decision-making
- Upbeat and outgoing attitude
- Verbal and written communication
- Active listening
- Time management
Accomplishments
Achieved maintaining workflow to keep it efficiently. As well as being very efficient and hardworking in different environments.
Timeline
Online Grocery Associate
Walmart
10.2024 - 08.2025
Material Handler
Tesla
10.2023 - 12.2023
High School Diploma -
Procter R Hug Highschool