Lizbeth Mejia Trejo
Hickory,NC
Summary
Self motivated individual with team-oriented nature and expertise to handle diverse task. Proficient in being a detail-oriented Analyst that executes KYC activities focusing on client onboarding and exceptions in line with regulatory standards and jurisdictions. Robust knowledge and understanding of regulation affecting KYC program and customer Identification Procedure (CIP) requirements. Interacts and works closely with other departments to successfully manage multiple competing priorities and deadlines.
Overview
3
3
years of professional experience
Work History
RCA Professional 2
US Bank
11.2022 - Current
- Perform risk-based analysis and remediation for business and consumer accounts per banking guidelines using client documentation, vendor databases and data entered in the system of record.
- Ensured timely completion of client reviews by effectively prioritizing tasks based on urgency and project scope requirements.
- Demonstrated strong attention to detail by identifying discrepancies in client documentation, minimizing potential risks for the company.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
RCA Specialist
US Bank
04.2022 - 10.2022
- Collaborated with other departments to ensure seamless communication and resolve any customer-related concerns.
- Maintained accurate records of all outbound calls, ensuring proper documentation for future reference and analysis.
- Increased client satisfaction by promptly addressing and resolving outbound call inquiries.
Retail Banker
Woodforest National Bank
09.2020 - 04.2022
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
Education
Bachelors of Science in Business Administration - International Business
University of North Carolina At Charlotte
Charlotte, NC05.2020
Skills
- Teamwork
- Attention to Detail
- Data analysis
- Adaptability
- Problem solving
- Time Management
- Microsoft office suite
- Written and communication skills
Languages
Spanish
Native or Bilingual
Timeline
RCA Professional 2
US Bank
11.2022 - Current
RCA Specialist
US Bank
04.2022 - 10.2022
Retail Banker
Woodforest National Bank
09.2020 - 04.2022
Bachelors of Science in Business Administration - International Business
University of North Carolina At Charlotte
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