Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizbeth Pantoja

Decatur,Tennessee

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have lots of experience with customers and know how to handle difficult situations if they may occur. I am very committed to my work.

Overview

4
4
years of professional experience

Work History

Hostess and Server

La Hacienda 2
08.2019 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

General Associate

TJ Maxx, TJX Companies
05.2021 - 09.2021
  • Enhanced customer satisfaction by providing excellent service and addressing concerns promptly.
  • Streamlined inventory management through regular monitoring and efficient organization.
  • Increased sales with effective product displays and persuasive communication skills.
  • Assisted in maintaining a clean, safe, and welcoming store environment for customers and staff members.

Education

Associate of Applied Science - Business Management

Cleveland State Community College
Cleveland, TN
12.2023

Skills

  • Event Planning
  • Guest Complaint Resolution
  • Server Support
  • Dining Area Maintenance
  • Guest Engagement
  • Payment Processing
  • Customer Assistance

Languages

Spanish
Native or Bilingual

Timeline

General Associate

TJ Maxx, TJX Companies
05.2021 - 09.2021

Hostess and Server

La Hacienda 2
08.2019 - Current

Associate of Applied Science - Business Management

Cleveland State Community College

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Lizbeth Pantoja