LIZBETH CARRANZA
Kissimmee,FL
Summary
Proficient Financial Aid Advisor well-versed in program options and regulatory requirements for student assistance. Well-organized and hardworking with good grasp of related paperwork and processes. Successful at working with students and families to examine options, complete paperwork and pursue financial assistance for education. Familiar with required documentation and proficient in FAFSA. Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building and communication skills. Offering 20 years of related experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Financial Aid Coordinator
Florida Technical College
Kissimmee, FL
12.2020 - 10.2022
- Accepted and processed account payments.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Authored presentations and documentation for distribution to current and prospective students.
- Represented financial aid office at group meetings with high school students and parents.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Collaborated with community-based organizations to increase economic diversity of applicant pools.
- Led social media outreach programs, informing prospective students of available financial aid programs.
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
- Processed unique financial aid profiles for undergrad and post-grad applications.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Admissions Coordinator
Florida Technical College
Kissimmee, FL
12.2020 - 10.2022
- Maximized enrollment working closely with students and parents to boost conversion rates of prospective students to 89%.
- Met prospective students, offered information and represented institution by attending 23 events.
- Met prospective students, offered information and represented institution by attending 23 events.
- Led weekly campus tours to showcase campus features.
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
- Explained admissions procedures and courses offered to potential students.
- Spoke to groups of prospective students about enrollment, institution benefits and features during information sessions.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Supported students through admissions process by answering questions and assisting with forms.
Educational English Specialist
Bridge Prep Academy
Kissimmee, FL
08.2017 - 12.2020
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Created new lesson plans based on course objectives.
- Improved instruction methods by using various assessment tools and strategies.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension.
- Created monthly academic status reports based on in-depth student evaluations.
- Coordinated communication between students and school administration to create culturally-sensitive learning environment.
- Assisted department head in establishing daily schedules, curriculum and ESL activities.
- Employed variety of assessment tools and strategies to improve instruction methods.
- Worked with average of 230 students per schools.
- Managed several internet-based language programs.
ESOL Teacher
Victory Charter School
Kissimmee, FL
08.2015 - 06.2017
- Wrote reports for new students' ESOL packets, reclassifications, and reevaluations with parents and staff meetings
- Provided ACCESS 2.0 exams, IPT G, E, and F forms
- Classified testing through IPT, which is a language test for non-speakers
- Participated in extra-curricular activities
- Coordinated parent conference and prom dance, field day, heritage month, black heritage month
- FSA administrator and in charge of the Multitier system (MTSS)
- Worked as the 504 plan coordinator for a couple of months
- Under Section 504, students with disabilities have rights to reasonable accommodations
- Managed the plan with the parent, the teacher, an admin, the counselor to ensure we were compliant
- Managed the ESOL department from Kinder to Eight Grade
- Attended a population of 1180 students
- Provided services to 416
- Services included scaffolling, teacher resource, acommodations, exam reading, listening, writing and speaking through WIDA
- Wrote reports for new students' ESOL packets, reclassifications, and reevaluations with parents and staff meetings
- Provided ACCESS 2.0 exams, IPT G, E, and F forms
- Classified testing through IPT, which is a language test for non-speakers
- Participated in extra-curricular activities
- Coordinated parent conference and prom dance, field day, heritage month, black heritage month
- FSA administrator and in charge of the Multitier system (MTSS)
- Worked as the 504 plan coordinator for a couple of months
- Under Section 504, students with disabilities have rights to reasonable accommodations
- Managed the plan with the parent, the teacher, an admin, the counselor to ensure we were compliant.
Certified Tax Preparer
Erneliz Tax And Services
Kissimmee, FL
02.2008 - Current
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Completed and filed returns with tax departments at local, state and federal levels.
- Offered clients recommendations to reduce tax liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Interviewed 400 clients to collect information and gather necessary paperwork prior to preparing tax returns.
- Oversaw team of 5 tax professionals handling up to 400 clients per year.
Education
Bachelor of Science - Criminal Justice in Cyber Crimes
National University College - Bayamon
Bayamon, PR04.2022
Bachelor of Science - Web And Graphic Designs
Florida Technical College
Orlando, FL08.2017
Associate of Science - Criminal Justice
University of Phoenix
Tempe, AZ09.2010
Skills
- Application Reviews
- Verification Processes
- Payment Schedule Computation
- Loan Feasibility Assessment
- Financial History Analysis
- Financial Aid Applications
- Admissions Requirements
- Customer Experience
- Student Loan Counseling
- Problem Resolution
- Customer Accounts Management
- Intuit QuickBooks
Certification
OSHA 10 hours November 2021
OSHA 30 hours November 2021
OSHA CPR certificate December 2021
Languages
Spanish
Native or Bilingual
Timeline
Financial Aid Coordinator
Florida Technical College
12.2020 - 10.2022
Admissions Coordinator
Florida Technical College
12.2020 - 10.2022
Educational English Specialist
Bridge Prep Academy
08.2017 - 12.2020
ESOL Teacher
Victory Charter School
08.2015 - 06.2017
Certified Tax Preparer
Erneliz Tax And Services
02.2008 - Current
Bachelor of Science - Criminal Justice in Cyber Crimes
National University College - Bayamon
Bachelor of Science - Web And Graphic Designs
Florida Technical College
Associate of Science - Criminal Justice
University of Phoenix
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