Lizbeth Velazquez
Pasadena,TX
Overview
3
3
years of professional experience
Work History
Key Holder
The Uniform Store
02.2021 - Current
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Led team meetings to address concerns, share updates, and promote collaboration among staff members.
- Monitored employee performance, providing constructive feedback and coaching to foster professional growth.
- Stocked, tagged and displayed merchandise as required.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
- Helped customers complete purchases, and locate items.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier/Sales Associate
Burlington
10.2021 - 02.2022
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Cashier
Jcpennys
10.2020 - 01.2022
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Stocked, tagged and displayed merchandise as required.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Phone Banking Officer
Texas Organizing Project
03.2021 - 06.2021
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Tegeler Career Center
06.2020
Skills
- Cash Handling
- Basic Mathematics
- Problem Anticipation and Resolution
- Safety enforcement
- Inventory Management
- Store maintenance
- Customer Service
- Sales Coaching
- Wrapping and boxing
- Storage Area Maintenance
- Heavy Lifting
- Storage Organization
- Decision-Making
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Sales Associate
Burlington
10.2021 - 02.2022
Phone Banking Officer
Texas Organizing Project
03.2021 - 06.2021
Key Holder
The Uniform Store
02.2021 - Current
Cashier
Jcpennys
10.2020 - 01.2022
High School Diploma -
Tegeler Career Center