Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizbeth Velazquez

Pasadena,TX

Overview

3
3
years of professional experience

Work History

Key Holder

The Uniform Store
02.2021 - Current
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Led team meetings to address concerns, share updates, and promote collaboration among staff members.
  • Monitored employee performance, providing constructive feedback and coaching to foster professional growth.
  • Stocked, tagged and displayed merchandise as required.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Helped customers complete purchases, and locate items.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Listened to customer needs and desires to identify and recommend optimal products.

Cashier/Sales Associate

Burlington
10.2021 - 02.2022
  • Stocked, tagged and displayed merchandise as required.
  • Upsold additional products and services to customers, increasing revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Cashier

Jcpennys
10.2020 - 01.2022
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Stocked, tagged and displayed merchandise as required.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Phone Banking Officer

Texas Organizing Project
03.2021 - 06.2021
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Tegeler Career Center
06.2020

Skills

  • Cash Handling
  • Basic Mathematics
  • Problem Anticipation and Resolution
  • Safety enforcement
  • Inventory Management
  • Store maintenance
  • Customer Service
  • Sales Coaching
  • Wrapping and boxing
  • Storage Area Maintenance
  • Heavy Lifting
  • Storage Organization
  • Decision-Making

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier/Sales Associate

Burlington
10.2021 - 02.2022

Phone Banking Officer

Texas Organizing Project
03.2021 - 06.2021

Key Holder

The Uniform Store
02.2021 - Current

Cashier

Jcpennys
10.2020 - 01.2022

High School Diploma -

Tegeler Career Center
Lizbeth Velazquez