LIZBETT ORTIZ
Grapevine,Texas
Summary
Driven Inside Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, lead generation, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to drive growth.
Overview
6
6
years of professional experience
Work History
Inside Sales Lead Representative
HT Lumber
Dallas, Texas
05.2024 - Current
- Managed customer inquiries and provided product recommendations to enhance sales.
- Developed strong relationships with clients to foster repeat business and loyalty.
- Collaborated with team members to streamline order processing and fulfillment.
- Assisted in training new sales representatives on company procedures and product knowledge.
- Prepared quotes and proposals for customers based on their specific requirements.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
Administrative
Builders First Source
Hurst/Carrollton, Texas
11.2022 - 05.2024
- Effectively addressed administrative and operational needs.
- Ensured daily administrative tasks were completed on time.
- Supported dispatch team with administrative needs.
- Picked, packed and loaded orders based on information from pick tickets.
- Operated digital devices to identify tasks, locate products and submit completed work.
Sales Associate
Vans
Grapevie, Texas
05.2022 - 08.2022
- Assisted customers with sales and service needs.
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Helped customers navigate store, complete sales and process returns.
- Rotated stock using clearance markdowns and special sales promotions.
Sales Associate
Old Navy
Southlake, Texas
06.2020 - 08.2022
- Helped customers navigate store, complete sales, and process returns.
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
- Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs.
- Assisted customers with sales and service needs.
Education
High School Diploma -
Gapevine High School
Grapevine, TX05-2021
Skills
- Administrative Support
- Administrative Recordkeeping
- Organizational Skills
- Verbal Communication
- Flexible and Adaptable
- Dependable and Responsible
- Customer relationship management
- Product knowledge
- Client onboarding
- Communication skills
- Problem solving
- Time management
- Conflict resolution
- Graphic design
- Team collaboration
- Creative thinking
- Attention to detail
- Image retouching
- Photograph modification
Languages
- Spanish, Native
- English, Fluent
Timeline
Inside Sales Lead Representative
HT Lumber
05.2024 - Current
Administrative
Builders First Source
11.2022 - 05.2024
Sales Associate
Vans
05.2022 - 08.2022
Sales Associate
Old Navy
06.2020 - 08.2022
High School Diploma -
Gapevine High School