Lizet Castillo
El Monte,CA
Summary
Reliable Shift Leader with five years in the fast food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
KFC Restaurant
01.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
Education
Bachelor of Science - Natural Science
California State University - Los Angeles
Los Angeles, CA05.2024
Skills
- Order Supplies
- Hiring and Training
- Safety Awareness
- Financial Management
- Microsoft Office
- Cash Handling Expertise
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Shift Supervisor
KFC Restaurant
01.2018 - Current
Bachelor of Science - Natural Science
California State University - Los Angeles